Field Sales Representative - Water Restoration

Roto-Rooter Services Company•Minneapolis, MN

About The Position

Roto-Rooter is seeking a Field Sales Representative for its Water Restoration department. The role focuses on identifying and selling water-damage mitigation services to residential and commercial customers. Representatives assess properties for moisture levels and determine whether demolition and drying are needed, follow up with customers, prepare competitive quotes using the company pricing matrix and/or insurance guidelines, and help customers resolve plumbing or water-related issues. The representative serves as a trusted information resource for customers. The position pays a weekly salary of $500 during and after training. After training, representatives are eligible for commissions of 4.4% of total sales after $15,000 in qualified weekly sales, plus an additional 2% of total sales after $25,000 in qualified weekly sales. Pay fluctuates with performance; successful employees typically earn $80,000 to $85,000. Leads are provided, and cold calls are not required. Flexible work schedules are offered.

Requirements

  • Valid driver’s license and an acceptable background check under company standards.
  • Demonstrated commitment to outstanding customer service.
  • Availability to work days, nights, weekends, and holidays as scheduled.
  • Excellent oral and written communication skills in English.
  • Knowledge of Water Restoration and its practices; plumbing experience is not required.
  • Organized self-starter with an outgoing personality.
  • Working knowledge of common software such as Word and Excel, and ability to use other Roto-Rooter computer programs.
  • Maintain IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications in Water Damage Restoration.
  • Medical clearance to wear a respirator and completion of a respirator fit test.

Nice To Haves

  • Previous outside sales experience with in-home services is strongly desired; other outside sales experience will be considered.

Responsibilities

  • Identify and sell opportunities to mitigate water-related property damage in residential and commercial markets.
  • Assess properties to determine moisture levels and the need for demolition and drying to acceptable levels.
  • Follow up proactively with existing customers to provide solutions for plumbing or water-related issues.
  • Use the established pricing matrix and/or insurance guidelines to provide competitive quotes for repair or replacement options and close sales.
  • Serve as a trusted information resource for Roto-Rooter customers.

Benefits

  • Medical insurance with a prescription drug card.
  • Accident and Critical Illness Insurance.
  • Dental insurance.
  • Vision insurance.
  • 10 days of paid vacation annually.
  • 10 days of paid sick leave annually.
  • 8 paid holidays annually.
  • Paid training.
  • Life insurance.
  • Matching 401(k) retirement savings plan: $0.50 per dollar of employee contribution up to 6%.
  • Tuition reimbursement for qualifying coursework at management’s discretion.
  • Flexible work schedules.
  • Career paths for military veterans and personnel transitioning to civilian professions.
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