Field Sales Representative - Water Restoration

Roto-Rooter Services Company•Norcross, GA

7d•$60,000 - $110,000

About The Position

Roto-Rooter is seeking Field Sales Representatives for its Water Restoration department. The role focuses on identifying and selling services to mitigate water damage for residential and commercial customers. Representatives assess properties for moisture levels and determine whether demolition and drying are needed to reach acceptable levels. They follow up with customers, provide quotes using the company pricing matrix and/or insurance guidelines, and help customers choose repair or replacement solutions. Leads are provided by field service technicians and call centers; cold calling is not required. The position offers weekly base pay plus commission, with advertised average earnings of $60,000–$110,000 per year, as well as mileage reimbursement and flexible work schedules.

Requirements

Valid driver’s license and an acceptable background check under company standards.
Demonstrated focus on delivering outstanding customer service.
Ability to work in a fast-paced environment and be available for scheduled days, nights, weekends, and holidays.
Excellent oral and written communication skills in English.
Knowledge of Water Restoration and its practices; plumbing experience is not required.
Organized self-starter with an outgoing personality.
Working knowledge of common software such as Word and Excel, and ability to use Roto-Rooter-specific computer programs.
Maintains IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications in Water Damage Restoration.
Medical clearance to wear a respirator and completion of a respirator fit test.

Nice To Haves

Previous outside sales experience, especially selling in-home services; other outside sales experience will also be considered.

Responsibilities

Identify and sell opportunities to mitigate water-related property damage in residential and commercial markets.
Assess properties to determine moisture levels and whether demolition and drying are needed to reach acceptable levels.
Follow up proactively with existing customers to provide solutions for plumbing or water-related issues.
Use the established pricing matrix and/or insurance guidelines to provide competitive repair or replacement quotes and close sales.
Serve as a trusted information resource for Roto-Rooter customers.