Field Sales Representative

AT&T•Grand Rapids, MI

About The Position

AT&T Field Sales Representatives provide customized, white-glove sales experiences in customers’ homes. They represent AT&T during scheduled customer appointments, introduce technology and services, and work independently to deliver personalized sales interactions. The role includes hands-on demonstrations, Wi-Fi assessments, technology delivery, and issue resolution. Compensation includes salary and uncapped commission; the stated range is $60,530 to $100,000, with actual starting salary dependent on geography, experience, expertise, and education or training. The range depends on meeting or exceeding sales goals. Paid training, coaching, mentoring, and ongoing learning support representatives in the field.

Requirements

Demonstrated success in commission sales and achieving sales targets.
Proficiency in upselling techniques that enhance customer value and satisfaction.
Strong verbal communication skills and the ability to build rapport quickly.
Maintain a valid driver’s license.
Work a varied schedule that includes evenings, weekends, and holidays.
Successfully complete a background check, including drug screening, criminal history, and motor vehicle record checks.

Nice To Haves

At least 1 year of commission sales and outside sales experience is highly preferred.

Responsibilities

Meet existing customers at appointments provided by AT&T and conduct personalized in-home sales interactions.
Introduce and sell AT&T technology and services, using demonstrations and negotiation skills to close sales.
Perform Wi-Fi assessments, deliver technology, and resolve customer issues.
Upsell services and products to enhance customer value and satisfaction.
Work independently in the field and pursue sales goals.
Drive a company vehicle for official business use.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, with eligibility and amounts varying by bargaining group and service duration.
Sick leave.
Paid parental leave.
Adoption reimbursement.
Short-term and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
Employee Assistance Programs (EAP).
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, internet and fiber where available, and phone service.
Company-paid device and service plan.
Paid training.