Field Sales Representative

AT&T•Grand Rapids, MI
•$60,530 - $100,000•Onsite

About The Position

AT&T Field Sales Representatives deliver personalized, white-glove sales experiences in customers’ homes. Working independently, they attend scheduled appointments with existing customers, introduce AT&T technology and services, provide hands-on demonstrations and Wi-Fi assessments, deliver technology, resolve issues, and close sales. The role offers salary and uncapped commission potential; stated earnings are $60,530 to $100,000 when sales goals are met or exceeded. Paid training, coaching, mentoring, and ongoing learning opportunities support representatives in the field. The position is based in Grand Rapids, Michigan, and is scheduled for 40 hours per week. Representatives work a varied schedule that includes evenings, weekends, and holidays.

Requirements

  • Demonstrated success in commission sales and achieving sales targets.
  • Strong verbal communication skills and the ability to build rapport quickly.
  • Proficiency in upselling techniques that enhance customer value and satisfaction.
  • Valid driver’s license; a company vehicle is provided for official business use only.
  • Availability to work a varied schedule that includes evenings, weekends, and holidays.
  • Successful completion of a background check, including drug screening, criminal history, and motor vehicle record.

Nice To Haves

  • At least 1 year of commission sales and outside sales experience is highly preferred.

Responsibilities

  • Attend AT&T-provided scheduled appointments with existing customers and conduct personalized sales interactions.
  • Demonstrate products and services, perform Wi-Fi assessments, deliver technology, and resolve customer issues.
  • Use negotiation, communication, and upselling skills to close sales and achieve sales goals.
  • Work independently in the field and maintain knowledge of AT&T technology through training and ongoing learning.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid time off and holidays
  • Sick leave
  • Paid parental leave
  • Adoption reimbursement
  • Short- and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental benefits including critical illness, accident, hospital indemnity, and group legal coverage
  • Employee Assistance Programs (EAP)
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, internet and fiber where available, and phone service
  • Company-paid device and service plan
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