Field Sales Representative - Water Restoration

Roto-Rooter Services Company•Providence, RI

About The Position

Roto-Rooter is seeking a Field Sales Representative for its Water Restoration department. The role focuses on pursuing qualified leads provided by field service technicians and call centers and selling water-damage mitigation services to residential and commercial customers. The representative assesses properties to determine moisture levels and the need for demolition and drying, follows up with customers about plumbing or water-related issues, provides quotes using established pricing matrices or insurance guidelines, and helps customers choose repair or replacement solutions. The position offers weekly base pay plus commission, with average annual earnings of $55,000–$75,000, mileage reimbursement, provided leads, flexible work schedules, and industry benefits.

Requirements

  • Valid driver’s license and an acceptable background check per company standards.
  • Demonstrated focus on delivering outstanding customer service.
  • Availability to work days, nights, weekends, and holidays as scheduled.
  • Excellent oral and written communication skills in English.
  • Knowledge of Water Restoration and its practices.
  • Organized, self-starting approach and an outgoing personality.
  • Working knowledge of common software programs such as Word and Excel, and ability to use other Roto-Rooter computer programs.
  • Maintain IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications.
  • Medical clearance to wear a respirator and completion of a respirator fit test.

Nice To Haves

  • Previous outside sales experience, especially in-home services; other outside sales experience will also be considered.

Responsibilities

  • Identify and sell opportunities to mitigate property damage caused by water in residential and commercial properties.
  • Assess properties to determine moisture levels and the need for demolition and drying to acceptable levels.
  • Follow up proactively with existing customers to provide solutions for plumbing or water-related issues.
  • Use the established pricing matrix and/or insurance guidelines to provide competitive quotes for repair or replacement options.
  • Close sales and serve as a trusted information resource for Roto-Rooter customers.

Benefits

  • Weekly base pay plus commission
  • Average annual earnings of $55,000–$75,000
  • Mileage reimbursement
  • Flexible work schedules
  • Medical insurance with a prescription drug card
  • Accident and Critical Illness Insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Paid training
  • Life insurance
  • Matching 401(k) retirement savings plan
  • Tuition reimbursement
  • Profit sharing
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