Field Sales Representative - Water Restoration

Roto-Rooter Services Company•Staten Island, NY

About The Position

Roto-Rooter is hiring a Field Sales Representative for its Water Restoration department. The role focuses on pursuing sales opportunities and qualified leads provided by field service technicians and call centers; no cold calling is required. The representative identifies and sells solutions to mitigate water-related property damage for residential and commercial customers. This includes assessing properties for moisture levels and determining the need for demolition and drying to acceptable levels, following up with existing customers, preparing competitive quotes using the company pricing matrix and/or insurance guidelines, and closing sales. The representative also serves as a trusted information resource for customers. Compensation includes weekly base pay plus commission, with advertised average annual earnings of $60,000–$110,000, as well as mileage reimbursement. Flexible work schedules are offered.

Requirements

Valid driver’s license and an acceptable background check under company standards.
Demonstrated focus on outstanding customer service.
Availability to work days, nights, weekends, and holidays as scheduled.
Excellent oral and written communication skills in English.
Knowledge of water restoration and its practices.
Organized, self-starting approach and an outgoing personality.
Working knowledge of common software such as Word and Excel, and ability to use other Roto-Rooter computer programs.
Maintain IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications.
Medical clearance to wear a respirator and successful completion of a respirator fit test.

Nice To Haves

Previous outside sales experience, especially selling in-home services; other outside sales experience will also be considered.

Responsibilities

Identify and sell opportunities to mitigate water-related property damage in residential and commercial properties.
Assess properties to determine moisture levels and the need for demolition and drying to acceptable levels.
Proactively follow up with existing customers to provide solutions for plumbing or water-related issues.
Use the company pricing matrix and/or insurance guidelines to provide competitive quotes for repair or replacement options and close sales.
Serve as a trusted information resource for Roto-Rooter customers.