Field Sales Representative - Water Restoration

Roto-Rooter Services Company • Norcross, GA

5d

About The Position

Roto-Rooter is seeking Field Sales Representatives for its Water Restoration department. The role focuses on pursuing qualified leads supplied by field service technicians and call centers to sell water damage mitigation services to residential and commercial customers. The position offers weekly base pay plus commission, with stated average annual earnings of $60,000–$110,000 and mileage reimbursement. All leads are provided, and there are no cold calls. Flexible work schedules are available.

The representative assesses properties to determine moisture levels and whether demolition and drying are needed to reach acceptable levels. They follow up with existing customers, provide quotes using the company pricing matrix and/or insurance guidelines, explain repair and replacement solutions, and work to close sales. They also serve as a trusted information resource for customers with plumbing- or water-related issues.

Water Restoration knowledge and practices are required; plumbing experience is not. The representative must maintain IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications and be medically cleared to wear a respirator and complete a respirator fit test.

Requirements

• Valid driver's license and an acceptable background check under company standards.
• Demonstrated focus on outstanding customer service.
• Excellent oral and written communication skills in English.
• Knowledge of Water Restoration and its practices; plumbing experience is not required.
• Organized self-starter with an outgoing personality.
• Working knowledge of common software such as Word and Excel, and ability to use other Roto-Rooter-specific computer programs.
• Maintain IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications.
• Medical clearance to wear a respirator and successful completion of a respirator fit test.
• Availability to work days, nights, weekends, and holidays as scheduled.

Nice To Haves

• Previous outside sales experience, particularly selling in-home services, is strongly desired; other outside sales experience will also be considered.

Responsibilities

• Identify and sell opportunities to mitigate water-caused property damage in residential and commercial markets.
• Assess properties to determine moisture levels and the need for demolition and drying to acceptable levels.
• Follow up proactively with existing customers to provide solutions for plumbing- or water-related issues.
• Use the established pricing matrix and/or insurance guidelines to prepare competitive quotes for repair or replacement options and close sales.
• Serve as a trusted information resource for Roto-Rooter customers.
• Maintain IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications.
• Work days, nights, weekends, and holidays as scheduled.

Benefits

• Weekly base pay plus commission
• Average annual earnings of $60,000–$110,000
• Mileage reimbursement
• Flexible work schedules
• Medical insurance with a prescription drug card
• Accident and critical illness insurance
• Dental insurance
• Vision insurance
• Paid vacation
• Paid training
• Life insurance
• Matching 401(k) retirement savings plan
• Tuition reimbursement
• Profit sharing
• Career paths for military veterans and personnel transitioning to civilian professions

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed