Field Sales Representative - Water Restoration

Roto-Rooter Services Company•Tualatin, OR

About The Position

Roto-Rooter is seeking a Field Sales Representative for its Water Restoration department. The role focuses on identifying and selling water-damage mitigation services to residential and commercial customers, pursuing qualified leads provided by field service technicians and call centers. All leads are provided; cold calling is not required. Compensation includes weekly base pay plus commission, with average annual earnings of $80,000–$120,000, as well as mileage reimbursement. Flexible work schedules are offered. The representative assesses properties to determine moisture levels and whether demolition and drying are needed to reach acceptable levels. The role also involves following up with existing customers, quoting repair and replacement options using company pricing matrices and/or insurance guidelines, closing sales, and serving as a trusted information resource for customers. Plumbing experience is not required, but knowledge of water restoration practices is required.

Requirements

Valid driver’s license and an acceptable background check per company standards.
Demonstrated exceptional focus on customer service.
Availability to work days, nights, weekends, and holidays as scheduled.
Excellent oral and written communication skills in English.
Knowledge of water restoration and practices; plumbing experience is not required.
Organized self-starter with an outgoing personality.
Working knowledge of common software programs such as Word and Excel, and ability to use other Roto-Rooter-specific computer programs.
Outside sales experience; experience selling in-home services is strongly desired, while other outside sales experience will be considered.
Maintain IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications.
Medical clearance to wear a respirator and successful completion of a respirator fit test.

Nice To Haves

Previous outside sales experience involving in-home services.

Responsibilities

Identify and sell water-damage mitigation opportunities to residential and commercial customers.
Assess properties to determine moisture levels and the need for demolition and drying to acceptable levels.
Proactively follow up with existing customers to provide solutions for plumbing or water-related issues.
Use the established pricing matrix and/or insurance guidelines to provide competitive repair or replacement quotes and close sales.
Serve as a trusted information resource for Roto-Rooter customers.