Field Sales Representative - Water Restoration

Roto-Rooter Services Company•Livermore, CA

About The Position

Roto-Rooter is seeking a Field Sales Representative for its Water Restoration department. The role focuses on identifying and selling services to mitigate water-related property damage for residential and commercial customers. The representative assesses properties for moisture levels and determines the need for demolition and drying, follows up with customers, provides quotes using the company pricing matrix and/or insurance guidelines, and helps customers find solutions to plumbing or water-related issues. Leads are provided by field service technicians and call centers; the position does not require cold calling. Compensation includes weekly base pay plus commission, with advertised average annual earnings of $80,000–$120,000, as well as mileage reimbursement. Flexible work schedules are offered. The position may require work on days, nights, weekends, and holidays as scheduled.

Requirements

Valid driver’s license and acceptable background check under company standards.
Demonstrated focus on delivering outstanding customer service.
Availability to work days, nights, weekends, and holidays as scheduled.
Excellent oral and written communication skills in English.
Knowledge of Water Restoration and its practices; plumbing experience is not required.
Organized, self-starting approach and an outgoing personality.
Working knowledge of common software programs such as Word and Excel, and ability to use other Roto-Rooter-specific computer programs.
Maintains IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications in Water Damage Restoration.
Medical clearance to wear a respirator and successful completion of a respirator fit test.

Nice To Haves

Previous outside sales experience, especially selling in-home services; other outside sales experience will also be considered.

Responsibilities

Identify and sell opportunities to mitigate water damage to residential and commercial properties.
Assess properties to determine moisture levels and whether demolition and drying are needed to reach acceptable levels.
Follow up proactively with existing customers to provide solutions for plumbing or water-related issues.
Use the established pricing matrix and/or insurance guidelines to provide competitive quotes for repair and replacement options and close sales.
Serve as a trusted information resource for Roto-Rooter customers.