Field Sales Representative

AT&T•San Jose, CA

11d•Onsite

About The Position

AT&T is hiring Field Sales Representatives to deliver customized, in-home customer experiences and introduce customers to its technology and services. Representatives work independently at scheduled appointments provided by AT&T, connecting with existing customers and warm prospects. The role includes hands-on demonstrations, Wi-Fi assessments, technology delivery, issue resolution, and sales. Compensation includes salary and uncapped commission; the stated earnings range is $61,800 to $100,000 when sales goals are met or exceeded, with individual starting salary depending on geography, experience, expertise, and education or training. A $10,000 sign-on bonus is available for new hires assigned to a San Jose, California location, paid in three increments: $3,000 after six months, $3,000 after nine months, and $4,000 after one year. The bonus does not apply to internal employees. AT&T provides paid training, coaching, mentoring, and ongoing learning opportunities to prepare representatives to work independently in the field. The schedule varies to meet customers’ availability and includes evenings, weekends, and holidays. The position is regular, with 40 weekly hours, and includes a company vehicle for official business use only, as well as a company-paid device and service plan. Employment is contingent on successfully completing background screening, including drug screening, criminal history, and motor vehicle record checks.

Requirements

Demonstrated success in commission sales and achieving sales targets.
Strong verbal communication skills and ability to build rapport quickly.
Proficiency in upselling techniques that enhance customer value and satisfaction.
Valid driver’s license.
Successful completion of background screening, including drug screening, criminal history, and motor vehicle record checks.

Nice To Haves

At least one year of commission sales and outside sales experience is highly preferred.

Responsibilities

Conduct scheduled customer appointments and personalized sales interactions in customers’ homes.
Introduce AT&T technology and services and close sales through hands-on demonstrations.
Perform Wi-Fi assessments, deliver technology, and resolve customer issues.
Connect with existing customers and engage with warm prospects provided through scheduled appointments.
Use negotiation and communication skills to meet sales goals and enhance customer value through upselling.
Drive using a company vehicle for official business use only.
Work a varied schedule, including evenings, weekends, and holidays, to meet customers’ timelines.

Benefits

$10,000 sign-on bonus for eligible new hires at the San Jose location, paid in three increments.
Uncapped commission potential.
Paid training, coaching, mentoring, and ongoing learning opportunities.
Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, with amounts varying by bargaining group and eligibility.
Sick leave.
Paid parental leave.
Adoption reimbursement.
Short- and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs.
Employee Assistance Programs (EAP).
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, internet (including fiber where available), and phone service.
Company-paid device and service plan.