Field Sales Representative - Water Restoration

Roto-Rooter Services Company•Providence, RI

8d•$55,000 - $75,000

About The Position

Roto-Rooter is seeking Field Sales Representatives for its Water Restoration department. The role focuses on pursuing sales opportunities and qualified leads provided by field service technicians and call centers. The representative identifies and sells solutions to mitigate water-related property damage for residential and commercial customers, assesses moisture levels and the need for demolition and drying, and follows up with customers to address plumbing or water-related issues. Representatives use established pricing matrices and/or insurance guidelines to provide quotes and close sales, while serving as a trusted information resource for customers. The position offers weekly base pay plus commission, with average annual earnings of $55,000–$75,000, plus mileage reimbursement. Leads are provided, and the posting advertises flexible work schedules. The role requires availability for days, nights, weekends, and holidays as scheduled.

Requirements

Valid driver's license and an acceptable background check per company standards.
Demonstrated focus on delivering outstanding customer service.
Availability to work days, nights, weekends, and holidays as scheduled.
Excellent oral and written communication skills in English.
Knowledge of Water Restoration and its practices; plumbing experience is not required.
Organized self-starter with an outgoing personality.
Working knowledge of common software such as Word and Excel, and ability to use Roto-Rooter-specific computer programs.
Maintain IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications in Water Damage Restoration.
Medical clearance to wear a respirator and completion of a respirator fit test.

Nice To Haves

Previous outside sales experience, especially selling in-home services; other outside sales experience will also be considered.

Responsibilities

Identify and sell opportunities to mitigate water-related property damage for residential and commercial customers.
Assess properties to determine moisture levels and the need for demolition and drying to acceptable levels.
Follow up proactively with existing customers to provide solutions for plumbing or water-related issues.
Use established pricing matrices and/or insurance guidelines to quote repair or replacement options and close sales.
Serve as a trusted information resource for Roto-Rooter customers.