Field Sales Representative - Water Restoration

Roto-Rooter Services Company•Salt Lake City, UT

About The Position

Roto-Rooter is hiring a Field Sales Representative for its Water Restoration department. The representative pursues sales opportunities and qualified leads supplied by field service technicians and call centers; no cold calling is required. The position offers weekly base pay plus commission, with average annual earnings of $65,000–$80,000, mileage reimbursement, flexible work schedules, and industry benefits. The role focuses on identifying and selling services to mitigate water-related property damage in residential and commercial settings. The representative assesses properties to determine moisture levels and the need for demolition and drying, follows up with existing customers about plumbing or water-related issues, prepares competitive quotes using the company pricing matrix and/or insurance guidelines, and helps customers choose repair or replacement solutions. The representative also serves as a trusted information resource for customers.

Requirements

Valid driver’s license and an acceptable background check under company standards.
Exceptional focus on delivering outstanding customer service.
Ability to thrive in a fast-paced work environment and work days, nights, weekends, and holidays as scheduled.
Excellent oral and written communication skills in English.
Knowledge of Water Restoration and its practices; plumbing experience is not required.
Organized self-starter with an outgoing personality.
Working knowledge of common software programs such as Word and Excel, and ability to use other Roto-Rooter-specific computer programs.
Maintains IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications in Water Damage Restoration.
Medical clearance to wear a respirator and successful completion of a respirator fit test.

Nice To Haves

Previous outside sales experience with in-home services is strongly desired; other outside sales experience will be considered.

Responsibilities

Pursue sales opportunities and qualified leads provided by field service technicians and call centers.
Identify and sell water-damage mitigation services to residential and commercial customers.
Assess properties to determine moisture levels and whether demolition and drying are needed to reach acceptable levels.
Proactively follow up with existing customers to provide solutions for plumbing or water-related issues.
Use the established pricing matrix and/or insurance guidelines to prepare competitive quotes for repair or replacement options.
Close sales and serve as a trusted information resource for Roto-Rooter customers.