Field Sales Representative - Water Restoration

Roto-Rooter Services Company•Norristown, PA

About The Position

Roto-Rooter is seeking a Field Sales Representative for its Water Restoration department. The role identifies and sells opportunities to mitigate water-related property damage in residential and commercial settings. Representatives assess properties to determine moisture levels and the need for demolition and drying, follow up with customers about plumbing or water-related issues, provide competitive quotes using the company pricing matrix and/or insurance guidelines, and help customers choose repair or replacement solutions. Leads are provided by field service technicians and call centers; cold calling is not required. Compensation includes weekly base pay plus commission, with advertised average annual earnings of $55,000–$75,000, plus mileage reimbursement. The position offers flexible work schedules and industry benefits.

Requirements

  • Valid driver's license and an acceptable background check under company standards.
  • Demonstrated focus on delivering outstanding customer service.
  • Availability to work days, nights, weekends, and holidays as scheduled.
  • Excellent oral and written communication skills in English.
  • Knowledge of Water Restoration and its practices.
  • Organized, self-starting approach and an outgoing personality.
  • Working knowledge of common software such as Word and Excel, and ability to use Roto-Rooter-specific computer programs.
  • Maintain IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications in Water Damage Restoration.
  • Medical clearance to wear a respirator and completion of a respirator fit test.

Nice To Haves

  • Previous outside sales experience, particularly selling in-home services; other outside sales experience will also be considered.

Responsibilities

  • Identify and sell water damage mitigation opportunities to residential and commercial customers.
  • Assess properties to determine moisture levels and the need for demolition and drying to acceptable levels.
  • Proactively follow up with existing customers to provide solutions for plumbing or water-related issues.
  • Use the established pricing matrix and/or insurance guidelines to prepare competitive quotes for repair or replacement options and close sales.
  • Serve as a trusted information resource for Roto-Rooter customers.

Benefits

  • Weekly base pay plus commission.
  • Mileage reimbursement.
  • Flexible work schedules.
  • Medical insurance with a prescription drug card.
  • Accident and critical illness insurance.
  • Dental insurance.
  • Vision insurance.
  • Paid vacation.
  • Paid training.
  • Life insurance.
  • Matching 401(k) retirement savings plan.
  • Tuition reimbursement.
  • Profit sharing.
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