Field Sales Representative - Water Restoration

Roto-Rooter Services Company•New York, NY
•$60,000 - $110,000•Onsite

About The Position

Roto-Rooter is hiring a Field Sales Representative for its Water Restoration department. The role focuses on identifying and selling water-damage mitigation services to residential and commercial customers. Representatives assess properties for moisture levels and determine whether demolition and drying are needed, follow up with existing customers, provide quotes using the company pricing matrix and/or insurance guidelines, and help customers find solutions to plumbing or water-related issues. Leads are provided, and the position offers weekly base pay plus commission, with average earnings of $60,000–$110,000 per year and mileage reimbursement.

Requirements

  • Have a valid driver’s license and pass a background check in accordance with company standards.
  • Demonstrate a strong focus on outstanding customer service.
  • Be available to work days, nights, weekends, and holidays as scheduled.
  • Have excellent oral and written communication skills in English.
  • Have knowledge of water restoration and its practices; plumbing experience is not required.
  • Be an organized self-starter with an outgoing personality.
  • Have working knowledge of common software such as Word and Excel and be able to use Roto-Rooter-specific programs.
  • Maintain IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications.
  • Be medically cleared to wear a respirator and complete a respirator fit test.

Nice To Haves

  • Previous outside sales experience, especially selling in-home services; other outside sales experience will also be considered.

Responsibilities

  • Identify and sell opportunities to mitigate water damage for residential and commercial customers.
  • Assess properties to determine moisture levels and the need for demolition and drying to acceptable levels.
  • Follow up proactively with existing customers to provide solutions for plumbing or water-related issues.
  • Use the established pricing matrix and/or insurance guidelines to prepare competitive quotes for repair or replacement options and close sales.
  • Serve as a trusted information resource for Roto-Rooter customers.

Benefits

  • Medical insurance with a prescription drug card
  • Accident and critical illness insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Paid training
  • Life insurance
  • Matching 401(k) retirement savings plan
  • Tuition reimbursement
  • Profit sharing
  • Weekly base pay plus commission
  • Mileage reimbursement
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