Field Sales Representative - Water Restoration
About The Position
Roto-Rooter is seeking Field Sales Representatives for its Water Restoration department. The role focuses on identifying and selling solutions to mitigate water-related property damage in residential and commercial settings. Representatives assess properties to determine moisture levels and whether demolition and drying are needed, follow up with existing customers, provide competitive repair and replacement quotes using company pricing or insurance guidelines, and help customers resolve plumbing- or water-related issues. Leads are provided, and the position includes weekly base pay plus commission, mileage reimbursement, and flexible work schedules. The stated average annual earnings are $55,000–$75,000. Candidates should have outside sales experience, knowledge of water restoration practices, strong customer service and communication skills, and the ability to work a scheduled range of days, nights, weekends, and holidays. Representatives must maintain IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications and be medically cleared to wear a respirator and complete a fit test.
Requirements
- Valid driver’s license and an acceptable background check per company standards.
- Demonstrated focus on delivering outstanding customer service.
- Availability to work days, nights, weekends, and holidays as scheduled.
- Excellent oral and written communication skills in English.
- Knowledge of Water Restoration and its practices; plumbing experience is not required.
- Organized self-starter with an outgoing personality.
- Working knowledge of common software such as Word and Excel, and ability to use other Roto-Rooter computer programs.
- Outside sales experience; experience selling in-home services is strongly desired, and other outside sales experience will be considered.
- Maintain IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications in Water Damage Restoration.
- Medical clearance to wear a respirator and successful completion of a respirator fit test.
Nice To Haves
- Previous outside sales experience with in-home services.
Responsibilities
- Identify and sell opportunities to mitigate water-related property damage in residential and commercial markets.
- Assess properties to determine moisture levels and the need for demolition and drying to acceptable levels.
- Proactively follow up with existing customers to provide solutions for plumbing- or water-related issues.
- Use the established pricing matrix and/or insurance guidelines to provide competitive repair or replacement quotes and close sales.
- Serve as a trusted information resource for Roto-Rooter customers.
Benefits
- Weekly base pay plus commission
- Mileage reimbursement
- Flexible work schedules
- Medical insurance with a Prescription Drug Card
- Accident and Critical Illness Insurance
- Dental insurance
- Vision insurance
- Paid vacation
- Paid training
- Life insurance
- Matching 401K retirement savings plan
- Tuition reimbursement
- Profit sharing
- Career paths for military veterans and personnel transitioning to civilian professions
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
