Field Sales Representative - Water Restoration

Roto-Rooter Services Company•Virginia Beach, VA

8d•$55,000 - $85,000

About The Position

Roto-Rooter is seeking a Field Sales Representative for its Water Restoration department. The role focuses on identifying and selling opportunities to mitigate water-related property damage for residential and commercial customers. The representative assesses property moisture levels and determines whether demolition and drying are needed, follows up with customers about plumbing or water-related issues, and provides competitive repair or replacement quotes using the company pricing matrix and/or insurance guidelines. The representative also serves as a trusted information resource for customers. The position offers weekly base pay plus commission, with average annual earnings of $55,000–$85,000 and mileage reimbursement. Leads are provided, with no cold calls, and work schedules are flexible. The role requires availability to work days, nights, weekends, and holidays as scheduled.

Requirements

Valid driver's license and an acceptable background check under company standards.
Demonstrated focus on delivering outstanding customer service.
Availability to work days, nights, weekends, and holidays as scheduled.
Excellent oral and written communication skills in English.
Knowledge of water restoration and its practices; plumbing experience is not required.
Organized self-starter with an outgoing personality.
Working knowledge of common software such as Word and Excel, and ability to use Roto-Rooter-specific computer programs.
Maintain IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications.
Medical clearance to wear a respirator and successful completion of a respirator fit test.

Nice To Haves

Previous outside sales experience, particularly selling in-home services, is strongly desired; other outside sales experience will be considered.

Responsibilities

Identify and sell opportunities to mitigate water-related property damage in residential and commercial markets.
Assess properties to determine moisture levels and the need for demolition and drying to acceptable levels.
Follow up proactively with existing customers to provide solutions for plumbing or water-related issues.
Use the established pricing matrix and/or insurance guidelines to provide competitive quotes for repair or replacement options and close sales.
Serve as a trusted information resource for Roto-Rooter customers.