Field Sales Representative - Water Restoration

Roto-Rooter Services Company • Charlotte, NC

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About The Position

Roto-Rooter is seeking Field Sales Representatives for its Water Restoration department. The role focuses on pursuing sales opportunities and qualified leads provided by field service technicians and call centers. Representatives identify and sell solutions to mitigate water-related property damage in residential and commercial settings. They assess properties for moisture levels and determine whether demolition and drying are needed to reach acceptable levels. The position offers weekly base pay plus commission, with advertised average earnings of $55,000–$75,000 per year and mileage reimbursement. Leads are provided, and cold calls are not required. Flexible work schedules are offered.

Requirements

• Valid driver’s license and an acceptable background check under company standards.
• Demonstrated focus on outstanding customer service.
• Availability to work days, nights, weekends, and holidays as scheduled.
• Excellent oral and written communication skills in English.
• Knowledge of water restoration and its practices; plumbing experience is not required.
• Organized, self-starting approach and an outgoing personality.
• Working knowledge of common software such as Word and Excel, and ability to use other Roto-Rooter-specific computer programs.
• Maintains IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications in Water Damage Restoration.
• Medical clearance to wear a respirator and completion of a respirator fit test.

Nice To Haves

• Previous outside sales experience, especially selling in-home services, is strongly desired; other outside sales experience will be considered.

Responsibilities

• Identify and sell opportunities to mitigate water-related property damage in residential and commercial markets.
• Assess properties to determine moisture levels and the need for demolition and drying to acceptable levels.
• Follow up proactively with existing customers to provide solutions for plumbing or water-related issues.
• Use the established pricing matrix and/or insurance guidelines to prepare competitive quotes for repair or replacement options and close sales.
• Serve as a trusted information resource for Roto-Rooter customers.

Benefits

• Medical insurance with a prescription drug card
• Accident and critical illness insurance
• Dental insurance
• Vision insurance
• Paid vacation
• Paid training
• Life insurance
• Matching 401(k) retirement savings plan
• Tuition reimbursement
• Profit sharing
• Mileage reimbursement
• Weekly base pay plus commission

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed