Field Sales Representative - Water Restoration

Roto-Rooter Services Company•Solon, OH

8d•$70,000 - $90,000

About The Position

Roto-Rooter is seeking Field Sales Representatives for its Water Restoration department. The role focuses on pursuing sales opportunities and qualified leads supplied by field service technicians and call centers, rather than making cold calls. Representatives identify and sell solutions to mitigate water-related property damage in residential and commercial settings. They assess properties to determine moisture levels and whether demolition and drying are needed, follow up with customers, provide competitive quotes using the company pricing matrix and/or insurance guidelines, and help customers resolve plumbing or water-related issues. Compensation includes weekly base pay plus commission, with stated average annual earnings of $70,000–$90,000, plus mileage reimbursement. Flexible work schedules are offered.

Requirements

Valid driver’s license and an acceptable background check under company standards.
Demonstrated focus on delivering outstanding customer service.
Availability to work days, nights, weekends, and holidays as scheduled.
Excellent oral and written communication skills in English.
Knowledge of Water Restoration and its practices.
Organized self-starter with an outgoing personality.
Working knowledge of common software programs such as Word and Excel, and ability to use Roto-Rooter-specific computer programs.
Maintain IICRC Water Damage Restoration Technician (WRT) and Applied Structural Drying Technician (ASD) certifications.
Medical clearance to wear a respirator and successful completion of a respirator fit test.

Nice To Haves

Previous outside sales experience with in-home services is strongly desired; other outside sales experience will be considered.

Responsibilities

Identify and sell opportunities to mitigate property damage caused by water in residential and commercial settings.
Assess properties to determine moisture levels and the need for demolition and drying to acceptable levels.
Proactively follow up with existing customers to provide solutions for plumbing or water-related issues.
Use the established pricing matrix and/or insurance guidelines to provide competitive quotes for repair or replacement options and close sales.
Serve as a trusted information resource for Roto-Rooter customers.