Field Sales Representative

The Nielsen Company•Syracuse, NY
•Onsite

About The Position

Nielsen’s Field Sales Representative recruits households to participate in Nielsen ratings by visiting selected homes and conducting in-person interviews. The role is field-based, with representatives spending 75% or more of their week traveling to and recruiting households. It is suited to someone with sales or customer-facing experience who enjoys meeting people, working independently, building trust, and meeting goals. Candidates must reside in the Upstate New York area. Overnight stays in another metro area may be required based on business needs, with overnight travel possible up to 50% of the time. This is a nontraditional desk job involving frequent driving and work in a variety of residential and community environments. Representatives explain participation, encourage enrollment, gather household information, and work with internal teams to follow compliance procedures and achieve performance, quality, and customer satisfaction targets.

Requirements

  • High school diploma or GED, or at least 2 years of equivalent work experience.
  • Valid driver's license and satisfactory driving record.
  • Strong computer skills, including use of mobile devices and common workplace applications.
  • Excellent communication and persuasion skills.
  • Ability to communicate effectively in English for participant conversations, documentation, and safety-related interactions.
  • Ability to work nontraditional hours, including evenings and weekends.
  • Willingness and ability to travel overnight up to 50% of the time.
  • Strong sales, customer service, relationship-building, and organizational skills.
  • Ability to adapt to a wide range of home and community environments while maintaining professionalism.
  • Willingness and ability, with or without reasonable accommodation, to work outside in all weather conditions.
  • Ability to navigate stairs, elevators, walkways, driveways, and varied home entrances.
  • Ability to drive for extended periods, including up to 8 hours a day.
  • Ability to stand and walk for extended periods throughout the workday.
  • Ability to kneel, bend, and move through residential entryways as needed.
  • Ability to walk one-half mile.
  • Ability to lift 20 pounds.
  • Must reside in the Upstate New York area.

Nice To Haves

  • Experience in outside sales, residential sales, in-home sales, retail sales, lead generation, canvassing, customer service, hospitality, restaurant service, community outreach, field interviewing, or other public-facing roles.

Responsibilities

  • Drive to selected homes using a company-provided vehicle.
  • Recruit statistically selected households through unannounced visits and conduct in-person interviews.
  • Explain participation clearly, build rapport, and encourage enrollment.
  • Collect and accurately enter household demographic and technical data.
  • Collaborate with internal teams to ensure compliance procedures are followed.
  • Meet performance goals, quality standards, and customer satisfaction targets.

Benefits

  • Comprehensive health and wellness plans.
  • 401(k) with a Nielsen company match.
  • Generous paid time off policy.
  • Depending on the role, a company-provided vehicle and/or discretionary incentive or bonus eligibility.
  • The role may be eligible for bonuses, equity, or other incentives.
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