Field Sales Group Manager - Dallas

The RealReal•Dallas, TX

11d

About The Position

The Field Sales Group Manager is a field sales management role at The RealReal. The manager leads a team focused on acquiring consigned items from new and existing clients, coaches and monitors representative performance, and works to meet team sales goals. The role calls for a customer-focused, adaptable leader with an interest in luxury brands, fashion, and sustainability who collaborates, drives results, and helps build for the future. The manager regularly meets clients in person throughout the assigned territory and must live within 25 miles of it. The RealReal is an online marketplace for authenticated resale luxury goods. Its services include virtual appointments, in-home pickup, drop-off, and direct shipping, as well as authentication, pricing, photography, listing, shipping, and customer service for consignors. The company describes its work as supporting the circular economy by giving pre-owned goods new life. This role includes a base salary plus uncapped commission. The expected base salary range is $85,000–$108,500, and the expected on-target earnings range is $121,450–$155,000. Starting pay and on-target earnings depend on factors including work location, candidate skills and experience, market demands, and internal parity. Some roles may have a ramping period for target incentive compensation.

Requirements

At least 3 years of work experience in sales management.
Motivation to win, excel, and grow a business in a competitive sales environment.
Outstanding communication and presentation skills.
Ability to thrive in a dynamic, fast-paced work environment.
Ability to build rapport, establish trust, show empathy, and quickly build credibility with clients.
Efficiency and strong organizational, time-management, and communication skills.
Ability to use technological tools with ease, including G-Suite, email, Salesforce, and CRM systems.
Ability to lift and move up to 25 pounds.
Must live within 25 miles of the assigned territory.
Ability to meet with clients in person regularly anywhere in the assigned territory.
Current, valid driver's license, except in the Manhattan and Chicago markets.
Car insurance that meets or exceeds local requirements.
Satisfactory Motor Vehicle Record (MVR).

Responsibilities

Drive the field sales team to meet or exceed daily and monthly KPIs.
Shadow field sales representative appointments to improve and monitor performance.
Continually coach and train field sales representatives.
Use customer reporting to identify opportunities to increase client engagement and consignments.
Monitor and address customer feedback for the team.
Provide Sales Leadership with accurate reporting on team strategy and goals.
Ensure the team follows protocols for processing, pricing, safety, and consignor communication.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.