Field Sales Engineer

WESTERN BRANCH DIESEL LLC•Richmond, VA

11d•$65,000 - $90,000•Onsite

About The Position

Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for a Field Sales Engineer at our location in Richmond, VA. This role involves customer engagement, sales strategy, territory growth, market development, technical and application support, project ownership, team collaboration, and administrative tasks including Salesforce CRM management and reporting.

Requirements

Proven ability to communicate effectively with customers, partners, and internal teams.
High level of productivity and personal accountability.
Ability to multitask, organize priorities, and manage competing demands.
Ability to respond effectively to changes in workload, schedules, and environment.
Demonstrated understanding of building electrical distribution systems and components.
Ability to read and interpret electrical diagrams and schematics.
Ability to perform electrical formula calculations.
Proficiency in Salesforce CRM.
Ability to prepare sales call reports, sales activity reports, and market analysis.
Proficiency in utilizing company business systems, software, and tools.
Ability to submit expense reports, mileage logs, and other administrative documentation in a timely manner.

Nice To Haves

Engineering degree preferred; Electrical or Mechanical related.

Responsibilities

Maintain proactive communication with customers, technicians, engineers, contractors, end users, internal teams, and other partners regarding ongoing and upcoming projects.
Conduct face-to-face visits with engineers, electrical contractors, end-user accounts, and other key stakeholders to build strong relationships and uncover opportunities.
Serve as a communication hub for internal and external partners, helping guide projects from inception through successful turnover and close-out to the end user.
Identify customer needs, provide application support and technical assistance, adapt and empathize with customer concerns, and coordinate with inside advisors, management, and other internal teams for a quick and effective resolution.
Communicate professionally through email, written reports, and correspondence, while being engaging and enthusiastic in customer conversations.
Take the lead in seeing problems through, including urgent issues involving down units, parts replacement, and other customer-impacting needs; exhaust available options to support resolution.
Remain available to assist customers and co-workers as needed, promoting a collaborative and responsive work culture.
Represent the company with a “Best is Our Standard” mindset in every interaction.
Support and grow the assigned sales territory by developing account and sales strategies, identifying target clients and market opportunities, and cultivating strong business relationships.
Facilitate sales transactions and develop strategies to close orders while adapting to market and channel dynamics.
Track and influence projects from the design phase through implementation, working closely with engineers, contractors, project management, and other stakeholders.
Communicate with engineers to position mtu Rolls-Royce as the basis of design for applicable projects.
Develop and execute sales call plans, prospecting activities, and follow-up efforts to meet growth objectives.
Increase account value and revenue by effectively communicating and positioning the company’s value proposition.
Participate in trade shows and professional industry events to enhance visibility, strengthen relationships, and uncover new leads and opportunities.
Coordinate weekly with the sales team regarding quotation activity and follow-up efforts.
Provide application support and technical assistance for power generation solutions and products.
Demonstrate a strong understanding of building electrical distribution systems and components.
Read and interpret electrical diagrams and schematics and perform electrical formula calculations.
Assemble accurate, professional proposals and solutions tailored to customer requirements.
Coordinate effective communication and follow-up between field sales, project management, inside teams, technicians, and other stakeholders.
Communicate workflow improvement opportunities with the team and management.
Respond effectively to changing workloads, schedules, customer needs, and field conditions while maintaining a high level of productivity.
Maintain accurate and timely Salesforce CRM opportunities and activity, including product, account, costing, project stage, notes, follow-up actions, and other relevant opportunity details.
Prepare sales call reports, sales activity reports, and market analysis to monitor performance and help capture data analytics, market trends, and opportunities.
Effectively utilize company business systems, software, and tools and comply with company policies and guidelines.
Submit expense reports, mileage logs, and other required administrative documentation in a timely manner.