Field Representative - San Francisco

New England Biolabs • California, MO

1d • $80,000 - $95,000

About The Position

New England Biolabs is hiring a Field Representative for the San Francisco region within its Marketing & Sales Department. The role oversees customer account development, marketing, and technical sales activities throughout the assigned territory. The representative is expected to build strong customer relationships and serve as a trusted partner. The preferred base location is San Francisco City or South San Francisco.

The position includes developing and executing a territory business plan, managing account and product sales targets, identifying new business opportunities, and sharing customer, market, and competitive feedback with management. It also involves maintaining customer information in Salesforce.com and organizing business reviews, workshops, and scientific seminars. Occasional travel for customer visits, meetings, training, and conferences is required.

The estimated base salary range is $80,000–$95,000. Base pay does not include a car allowance or discretionary profit-sharing bonus. Employees are eligible to participate in the Employee Stock Ownership Plan after two full years of service and receive an employee benefits package that includes a 10% 401(k) match.

Requirements

• Bachelor of Science degree or higher in a life sciences field.
• Strong working knowledge of molecular and cellular biology.
• 1–2+ years of hands-on laboratory experience in molecular biology.
• 5–10 years of proven sales experience in life sciences or a related field, with an understanding of the sales process.
• Comfortable interfacing with customers and strong relationship-building skills.
• Self-motivated, with the ability to work independently and as part of a team.
• Exceptional organizational skills.
• Excellent listening, written, and oral communication skills.
• Willingness to travel occasionally for weekly customer visits, quarterly regional meetings, periodic national/global sales meetings, and larger scientific conferences.

Nice To Haves

• Demonstrable knowledge of NEB products, methodologies, or markets; hands-on experience is highly desired.
• Prior working knowledge of Salesforce.com.
• Direct selling experience in molecular biology.
• Direct selling experience in San Francisco City and South San Francisco.

Responsibilities

• Meet or exceed territory-wide sales goals and account- and product-specific sales targets.
• Work with the Regional Manager, Director of US Sales, and Marketing & Sales Department to create and implement a strategic business plan for the territory.
• Develop, expand, and maintain relationships with territory accounts, including freezer programs, industrial and academic accounts, research institutes, and hospitals.
• Identify and support new business opportunities, including catalog business, bulk/OEM business, new freezer programs, and scientific collaborations.
• Provide management with regular feedback on account and customer development, sales growth, the opportunity pipeline, campaigns, and competitive information.
• Provide feedback that contributes to product portfolio diversification.
• Maintain a customer database and appropriate contacts using Salesforce.com.
• Organize business reviews, workshops, and scientific seminars in the territory as needed.
• Participate in training programs at NEB headquarters and other locations as needed.
• Travel occasionally away from the home office and territory for customer visits, regional and national/global sales meetings, training, and scientific conferences.

Benefits

• Car allowance.
• Annual discretionary profit-sharing bonus.
• Participation in the Employee Stock Ownership Plan (ESOP), eligible after two full years of service.
• Benefits package at a nominal cost to the employee, including a 10% 401(k) match.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level