Field Property Adjuster - Naperville, IL

Allstate • Naperville, IL

3d

About The Position

National General, part of The Allstate Corporation, offers home, auto, accident and health insurance, and other specialty insurance products through independent agents and directly to consumers.

The Outside Property Consultant investigates and confirms facts of loss for advanced homeowner claims, determines coverage and damages, and adjusts and negotiates claims within their authority. The role creates or audits comprehensive damage estimates for first-party homeowner claims and helps ensure their proper disposition. This experienced field adjuster will support the Illinois suburbs, primarily Kane and Cook Counties, with coverage extending into DuPage County as needed. The team supports premier clients and handles a variety of property claims, including water-related losses, roof claims, and interior losses, some of which may be high-value and complex.

The position has no supervisory duties. Employment requires individuals with an active insurance license to terminate existing appointments before onboarding and hold no outside appointments during employment. Applicants for an adjuster role who also hold a resident producer license must surrender that license when instructed by the licensing team.

Requirements

• Property claims expertise and experience as a field adjuster.
• Strong communication and customer service skills.
• Strong estimating fundamentals and the ability to create or audit estimates for complex homeowner losses.
• Deep understanding of the content of all policy types written by the company.
• If currently holding an active insurance license, terminate all existing appointments before onboarding and hold no outside appointments during employment.
• Adjuster applicants who hold a resident producer license must surrender it when instructed by the licensing team.
• Authorization to work in the United States; the company does not sponsor work visas.

Responsibilities

• Investigate and confirm facts of loss for advanced homeowner claims.
• Determine coverage and damages, and adjust and negotiate claims within the limits of authority.
• Create or audit comprehensive estimates of damages for first-party homeowner claims.
• Understand the content of all policy types written by the company.
• Use estimating fundamentals to create or audit damage estimates for complex first-party homeowner losses.
• Build relationships with internal and external customers across multiple lines.
• Evaluate settlement alternatives by reviewing regulatory compliance and fair claims practices, and decide on the best option.
• Negotiate settlements, make settlement payments, and document activities in complex files across multiple lines.
• Handle property claims including water-related losses, roof claims, and interior losses in the Illinois suburbs, primarily Kane and Cook Counties, with coverage extending into DuPage County as needed.

Benefits

• Technology setup including a laptop, monitors, headset, keyboard, and mouse.
• Eligible employees working from home receive a monthly connectivity reimbursement to help offset internet costs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed