Field Property Adjuster - Naperville, IL

Allstate•Crystal Lake, IL
•$70,100 - $110,400

About The Position

The Outside Property Consultant investigates and confirms facts of loss for advanced homeowner claims. The role determines coverage and damages, adjusts and negotiates claims within the limits of authority, and creates or audits comprehensive damage estimates for first-party homeowner claims to support proper disposition. The position supports the Illinois suburbs, primarily Kane and Cook Counties, with coverage extending into DuPage County as needed. It handles a variety of property claims, including water-related losses, roof claims, and interior losses, some of which may be high-value and complex. The team supports premier clients and seeks a seasoned professional with strong communication, customer service, and property claims expertise. Employment requires individuals who currently hold an active insurance license to terminate all existing appointments before onboarding and not hold outside appointments during employment. Applicants for adjuster roles who also hold a resident producer license must formally surrender it when instructed by the licensing team.

Requirements

  • Experienced property field adjuster with property claims expertise.
  • Strong communication and customer service skills.
  • Strong estimating fundamentals.
  • Individuals holding an active insurance license must terminate existing appointments before onboarding and cannot hold outside appointments during employment.
  • Applicants for an adjuster role who hold a resident producer license must formally surrender it when instructed by the licensing team.

Responsibilities

  • Understand the content of all policy types written by the company.
  • Use strong estimating fundamentals to create or audit damage estimates for complex first-party homeowner losses.
  • Build relationships with internal and external customers across multiple lines.
  • Evaluate settlement alternatives by reviewing regulatory compliance and fair claims practices, and decide on the best option.
  • Negotiate settlements, make settlement payments, and document all activities in the most complex files across multiple lines.

Benefits

  • Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
  • Monthly connectivity reimbursement for employees eligible to work from home.
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