Field Outreach Representative

Monogram Health • Phenix City, AL

8d

About The Position

Monogram Health is hiring a field-based, performance-driven Field Outreach Representative to connect eligible patients with its personalized in-home care program. The representative travels throughout an assigned territory, meets patients at home, builds trust through respectful conversations, answers questions, and helps eligible patients feel comfortable enrolling. Healthcare experience is not required; training and support are provided.

The role suits someone who enjoys meeting new people, learning about their needs through conversation, working independently, and pursuing measurable goals. Representatives visit patients, manage routes and follow-ups, document interactions in a CRM, and work toward individual performance objectives.

The base salary range is $50,000–$65,000, with uncapped incentive compensation. Most team members typically earn approximately $25,000–$65,000 annually in incentives, and total compensation opportunity is stated as $65,000–$130,000+. Final compensation depends in part on geographic location. The position is eligible for a comprehensive benefits package.

Requirements

• High school diploma or GED.
• Valid driver’s license, reliable transportation, and willingness to travel throughout the assigned territory each day.
• Comfort with high-volume, in-person, door-to-door outreach.
• Strong communication, relationship-building, organization, and follow-up skills.
• Self-motivation, resilience, adaptability, and comfort working independently toward measurable goals.

Nice To Haves

• Bachelor’s degree.
• Experience in field outreach, community engagement, enrollment, business development, account management, customer service, or another goal-oriented role involving direct customer interaction.
• Comfort using CRM tools to document interactions, organize follow-up activity, and track progress.

Responsibilities

• Visit eligible patients in their homes and introduce them to the Monogram Health program.
• Build trust through respectful face-to-face conversations, listen to patient needs, answer questions, and help eligible patients feel comfortable enrolling.
• Work toward daily expectations for patient visits, meaningful conversations, completed enrollments, and other performance goals.
• Route efficiently across assigned patients and complete scheduled visits.
• Conduct consistent follow-up to support patient engagement and enrollment goals.
• Keep accurate CRM records and track follow-up activity.
• Stay accountable to monthly individual performance goals.

Benefits

• Medical, dental, and vision coverage.
• Employee assistance program and work-life assistance resources.
• Employer-paid and voluntary life insurance.
• Disability coverage.
• Health and flexible spending accounts.
• 401(k) with employer match and financial wellness resources.
• Mileage reimbursement.
• Paid holidays, flexible vacation time or PSSL, and paid parental leave.
• 20 PTO days, 7 paid holidays, and 1 floating day.
• Physical and mental wellness support and wellness perks.
• Employee referral program and employee discounts through BenefitHub.
• Paid training, onboarding support, and tools to help employees succeed.
• Performance-based bonus opportunities and uncapped incentive earnings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED