Field Outreach Representative

Monogram Health•Milledgeville, GA
•Onsite

About The Position

Monogram Health is hiring a field-based, performance-driven Field Outreach Representative to connect eligible patients with its in-home care program. The representative visits patients in their homes, builds trust through respectful face-to-face conversations, answers questions, and helps eligible patients feel comfortable enrolling. The role suits someone who enjoys meeting new people, identifying needs through conversation, working independently, and pursuing measurable goals. Healthcare experience is not required; training and support are provided. Representatives travel throughout an assigned territory, complete scheduled visits and follow-up, and work toward daily expectations for visits, meaningful conversations, enrollments, and other performance goals. They maintain accurate CRM records and remain accountable for monthly individual performance objectives. The base salary range is $50,000–$65,000. Target total compensation is $65,000–$130,000+, including uncapped annual incentive compensation. Incentive earnings vary by performance; most team members typically earn approximately $25,000–$65,000 annually in incentives, with top performers able to earn more. Final compensation depends on geographic location, and most offers are expected to fall within a narrower band. The role is eligible for additional compensation and a comprehensive benefits package.

Requirements

  • High school diploma or GED.
  • Valid driver’s license, reliable transportation, and willingness to travel throughout the assigned territory each day.
  • Comfort with high-volume, in-person, door-to-door outreach in a field role.
  • Strong communication, relationship-building, organization, and follow-up skills.
  • Self-motivation, resilience, and adaptability, with comfort working independently toward measurable goals.

Nice To Haves

  • Bachelor’s degree.
  • Experience in field outreach, community engagement, enrollment, business development, account management, customer service, or another goal-oriented role involving direct customer interaction.
  • Comfort using CRM tools to document interactions, organize follow-up activity, and track progress.

Responsibilities

  • Visit eligible patients in their homes and introduce them to the Monogram Health program.
  • Build trust through respectful, face-to-face conversations; listen to patient needs, answer questions, and help eligible patients feel comfortable enrolling.
  • Work toward daily expectations for patient visits, meaningful conversations, completed enrollments, and other performance goals.
  • Route efficiently across assigned patients, complete scheduled visits, and conduct consistent follow-up to support patient engagement and enrollment goals.
  • Maintain accurate CRM records, track follow-up activity, and meet monthly individual performance goals.

Benefits

  • Medical, dental, and vision coverage.
  • Employee assistance program.
  • Employer-paid and voluntary life insurance.
  • Disability coverage.
  • Health and flexible spending accounts.
  • 401(k) with employer match.
  • Financial wellness resources.
  • Mileage reimbursement.
  • Paid holidays.
  • Flexible vacation time or PSSL.
  • 20 PTO days, 7 paid holidays, and 1 floating day.
  • Paid parental leave.
  • Work-life resources and physical and mental wellness support.
  • Employee referral program and employee discounts.
  • Paid training and onboarding support.
  • Tools to help employees succeed.
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