Field Outreach Representative

Monogram Health • Enterprise, AL

9d • Onsite

About The Position

Monogram Health is hiring a field-based, performance-driven Field Outreach Representative to connect eligible patients with its in-home care program. The representative visits patients at home, introduces the program, builds trust through respectful face-to-face conversations, listens to needs, answers questions, and helps eligible patients feel comfortable enrolling. Healthcare experience is not required; training and support are provided.

The role involves independent work throughout an assigned territory, high-volume door-to-door outreach, efficient routing, scheduled visits, follow-up, and accurate CRM documentation. Representatives are expected to meet daily activity expectations and monthly individual performance goals for visits, meaningful conversations, enrollments, and other outcomes. Compensation includes a $50,000–$65,000 base salary and uncapped incentive opportunity. Most team members typically earn approximately $25,000–$65,000 annually in incentive compensation, with top performers able to earn more; final compensation depends on geographic location.

Requirements

• High school diploma or GED.
• Valid driver’s license, reliable transportation, and willingness to travel throughout the assigned territory each day.
• Comfort with high-volume, in-person, door-to-door outreach.
• Strong communication, relationship-building, organization, and follow-up skills.
• Self-motivation, resilience, adaptability, and comfort working independently toward measurable goals.

Nice To Haves

• Bachelor’s degree.
• Experience in field outreach, community engagement, enrollment, business development, account management, customer service, or another goal-oriented role involving direct customer interaction.
• Comfort using CRM tools to document interactions, organize follow-up activity, and track progress.

Responsibilities

• Visit eligible patients in their homes and introduce them to the Monogram Health program.
• Build trust through respectful, face-to-face conversations; listen to patient needs, answer questions, and help eligible patients feel comfortable enrolling.
• Work toward daily expectations for patient visits, meaningful conversations, completed enrollments, and other performance goals.
• Route efficiently across assigned patients, complete scheduled visits, and conduct consistent follow-up to support engagement and enrollment goals.
• Maintain accurate CRM records, track follow-up activity, and stay accountable to monthly individual performance goals.

Benefits

• Medical, dental, and vision coverage.
• Employee assistance program.
• Employer-paid and voluntary life insurance.
• Disability coverage.
• Health and flexible spending accounts.
• 401(k) with employer match.
• Financial wellness resources.
• Mileage reimbursement.
• Paid holidays.
• Flexible vacation time or PSSL; the benefits section specifies 20 PTO days, 7 paid holidays, and 1 floating day.
• Paid parental leave.
• Physical and mental wellness support and work-life resources.
• Employee referral program.
• Employee discounts.
• Paid training and onboarding support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED