Field Outreach Representative

Monogram Health • Cleveland, GA

8d • Onsite

About The Position

Monogram Health is hiring a field-based, performance-driven Field Outreach Representative to connect eligible patients with its in-home care program. The representative visits patients in their homes, introduces the program, builds trust through respectful face-to-face conversations, answers questions, and helps eligible patients feel comfortable enrolling. The role involves independent work across an assigned territory, efficient route planning, scheduled visits, follow-up, and accurate CRM documentation. Representatives work toward daily activity and enrollment expectations and monthly individual performance goals. Healthcare experience is not required; training, onboarding support, and tools are provided. Compensation includes a base salary of $50,000 to $65,000, with uncapped incentive earnings. The stated target total compensation opportunity is $65,000 to $130,000 or more annually. Final compensation depends on geographic location and other factors.

Monogram Health provides personalized, evidence-based care in patients’ homes, particularly for people with complex chronic conditions. Its multidisciplinary clinical teams support patients with treatment, medication, healthcare education and counseling, and practical needs such as food access, transportation, and financial assistance. The organization is available 24 hours a day, seven days a week, and on holidays.

Requirements

• High school diploma or GED.
• Valid driver’s license and reliable transportation.
• Willingness to travel throughout the assigned territory each day.
• Comfort with high-volume, in-person, door-to-door outreach in a field role.
• Strong communication, relationship-building, organization, and follow-up skills.
• Self-motivation, resilience, and adaptability.
• Ability to work independently toward measurable goals.

Nice To Haves

• Bachelor’s degree.
• Experience in field outreach, community engagement, enrollment, business development, account management, customer service, or another goal-oriented role involving direct customer interaction.
• Comfort using CRM tools to document interactions, organize follow-up activity, and track progress.

Responsibilities

• Visit eligible patients in their homes and introduce them to the Monogram Health program.
• Build trust through respectful, face-to-face conversations; listen to patient needs, answer questions, and help eligible patients feel comfortable enrolling.
• Work toward daily expectations for patient visits, meaningful conversations, completed enrollments, and other performance goals.
• Route efficiently across assigned patients, complete scheduled visits, and conduct consistent follow-up to support patient engagement and enrollment goals.
• Maintain accurate CRM records, track follow-up activity, and remain accountable to monthly individual performance goals.

Benefits

• Medical, dental, and vision coverage.
• Employee assistance program and work-life assistance resources.
• Employer-paid and voluntary life insurance.
• Disability coverage.
• Health and flexible spending accounts.
• 401(k) with employer match.
• Financial wellness resources.
• Mileage reimbursement.
• Paid holidays, including 7 paid holidays and 1 floating day.
• Flexible vacation time or PSSL; the benefits section also states 20 PTO days.
• Paid parental leave.
• Physical and mental wellness support and wellness perks.
• Employee referral program.
• Employee discounts through BenefitHub.
• Paid training and onboarding support.
• Tools to help employees succeed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED