Field Operations Manager – West Region

TLC Blake Solutions LLC•Memphis, TN

2d•$120,000 - $140,000

About The Position

The Field Operations Manager leads Blake Solutions' (BSI) field installation operations across the western United States, focusing on Washington, Oregon, Idaho, Montana, Wyoming, California, Nevada, Utah, and Arizona. The role manages a regional portfolio of projects from kickoff through closeout, ensuring work is delivered safely, on schedule, and to specification. It combines hands-on field oversight with regional leadership, including directing field crews, installers, and subcontractors and representing BSI with general contractors, owners, and site stakeholders. Regular travel across multiple states and job sites is required. The position requires significant experience with California laws and regulations, including Cal/OSHA, prevailing wage, and state-specific labor and job-site requirements, as well as union labor and projects, including collective bargaining and project labor agreement requirements. The role contributes to establishing BSI's presence in the West Region, developing its installer network, improving processes, and advancing operational excellence. It reports to the President of Construction. The Living Company (TLC) is a Dallas-based, private-equity-backed sourcing, logistics, design, and installation provider of furniture, fixtures, cabinets, countertops, and shower systems. It serves developers, general contractors, and property managers in student housing, hospitality, multifamily, and build-to-rent markets. BSI is TLC's construction and installation division, providing millwork, cabinetry, countertop, and specialty installation services for commercial and residential projects.

Requirements

7 or more years of construction field operations experience, including at least 3 years supervising multiple projects, field crews, and subcontractors.
Significant experience on California construction projects, with working knowledge of Cal/OSHA, California prevailing wage and public works requirements, and California labor and job-site rules.
Significant experience managing union labor and working on union projects, including coordinating with business agents and hiring halls and meeting collective bargaining agreement and project labor agreement requirements.
Experience on prevailing wage projects, including crew classification and field documentation supporting certified payroll.
Experience in commercial or multifamily interior installation, such as millwork, cabinetry, countertops, or similar specialty trades.
Demonstrated ability to manage schedules, sequencing, and quality across multiple active job sites simultaneously.
Ability to read and interpret construction drawings, shop drawings, and specifications.
OSHA 30 certification, or ability to obtain it within 90 days of hire.
Proficiency with construction management software such as Procore or similar, Microsoft Office, and mobile field reporting tools.
Strong written and verbal communication skills and professionalism representing BSI with general contractors, owners, and site stakeholders.
Ability to travel frequently throughout the West Region, including overnight travel.
Valid driver's license and a driving record that meets company insurance requirements.
Ability to work on active construction sites, including walking uneven surfaces, climbing ladders and stairs, and lifting up to 50 pounds, with or without reasonable accommodation.

Nice To Haves

Bachelor's degree in Construction Management, Engineering, or a related field, or equivalent experience.
Multi-state field operations experience, particularly in Washington, Oregon, Nevada, Arizona, or Utah.
Familiarity with state OSHA plans and labor requirements in other West Region states.
Experience in student housing, hospitality, multifamily, or build-to-rent projects.
Bilingual in English and Spanish.

Responsibilities

Lead day-to-day field operations across active BSI projects in the West Region.
Develop and manage project schedules, crew assignments, and logistics sequencing across multiple states and job sites.
Conduct regular site visits to inspect work quality, assess progress, and resolve field issues.
Update installation status tracking and provide accurate regional reporting to the President of Construction.
Identify schedule, quality, or budget risks and drive resolution before they escalate.
Manage union labor, coordinating with union representatives, business agents, and hiring halls as required.
Ensure compliance with collective bargaining agreements and project labor agreements, including jurisdiction, staffing, and work-rule requirements.
Support prevailing wage compliance on public works projects through accurate crew classifications and timely field documentation for certified payroll.
Identify and promptly escalate potential labor disputes, jurisdictional issues, or grievances.
Ensure compliance with California laws and regulations, including Cal/OSHA and California-specific labor and job-site rules.
Track and apply state and local requirements across the West Region, including permitting, site access, and contractor compliance requirements.
Coordinate with Legal, HR, and Contract & Compliance to verify licensing, insurance (COI), and registration requirements before work begins in new states or jurisdictions.
Direct and coordinate field crews and subcontractors, setting clear expectations for quality and schedule.
Evaluate installer performance and provide feedback to leadership.
Review, evaluate, and coordinate approval of installer change orders.
Manage punch-list distribution, tracking, and resolution to ensure complete and timely closeout.
Build and maintain relationships with the regional installer network and help develop installer capacity in new markets.
Enforce federal OSHA, applicable state OSHA plans including Cal/OSHA, and BSI safety standards across project sites.
Lead quality-control reviews at key project milestones and ensure work meets contract specifications and BSI standards.
Document and escalate safety incidents and quality issues, and lead corrective-action follow-through.
Ensure crew members maintain required certifications and meet site-specific compliance requirements.
Represent BSI in general contractor meetings, site walks, and client-facing communications across the West Region.
Communicate project progress, schedule changes, and issue resolutions to site stakeholders.
Build relationships with general contractors and owners that support repeat business and BSI's regional reputation.
Manage and de-escalate difficult client situations professionally and with a solutions orientation.
Coordinate container unloading, material-delivery sequencing, and field measurement activities across the region.
Partner with Logistics, Project Management, and Pre-Construction to ensure timely material delivery and proper project setup.
Identify improvements in field coordination, sequencing, regional resource planning, and travel efficiency.