Regional Manager, Client Operations, West Region

Clear Channel Outdoor • Torrance, CA

1d • $98,000 - $113,000 • Onsite

About The Position

The Regional Manager, Client Operations, leads a geographically distributed team providing consistent, timely sales and campaign support across assigned markets. In partnership with regional and Sales leadership, the role oversees workflows, resource allocation, service standards, and campaign execution from proposal development through fulfillment and post-campaign support. The position develops team capabilities, strengthens cross-functional coordination, and drives standardized processes to improve operational performance, increase seller capacity, and enhance the client experience.

Requirements

• Bachelor’s degree in business, advertising, media, or marketing, or an equivalent combination of education, training, experience, or military experience.
• Two or more years of experience in media planning, advertising operations, sales support, campaign management, or a similar environment.
• Experience working in deadline-driven, cross-functional settings.
• Strong organizational skills and ability to manage multiple projects, deadlines, and workflows accurately in a fast-paced environment.
• Ability to interpret client briefs, pricing guidelines, and inventory data to support campaign proposal development.
• Understanding of basic financial concepts, including rates, percentages, ratios, and pricing calculations.
• Strong written and verbal communication skills, including the ability to document proposal details, revisions, and cross-functional requirements.
• Attention to detail and ability to identify and proactively resolve inconsistencies, errors, or gaps in proposal materials.
• Ability to collaborate across Sales, Market teams, Strategy, and Campaign Coordination.
• Ability to prioritize competing requests and adapt to changing business needs.
• Proficiency with Microsoft Office, particularly Excel formulas and basic data analysis, PowerPoint, and Outlook, as well as CRM or project management systems.
• Ability to sit and/or stand at a desk for at least eight hours a day and perform tasks requiring repetitive use of hands.
• Ability to lift and move items up to 15 pounds.
• Ability to see written documents and computer screens and adjust focus.

Responsibilities

• Execute data-driven sales proposals with National Account Executives, Campaign Strategists, and Market Experts, aligning proposals with client objectives, expectations, and business priorities.
• Apply judgment to align proposals with Clear Channel Outdoor pricing strategy and inventory guidelines while meeting client needs.
• Manage end-to-end campaign workflow, including routing, inventory reservations, revisions, approvals, and contract readiness.
• Partner with local markets to secure inventory, validate proposed-plan feasibility, resolve constraints, and optimize campaign outcomes.
• Manage post-sale execution, including contract oversight, fulfillment coordination, and adherence to service-level expectations, ensuring accurate and timely campaign delivery.
• Communicate proactively with Account Executives and internal stakeholders regarding revisions, optimizations, inventory approvals, and campaign updates.
• Monitor campaign delivery and performance by reviewing post-campaign reports, confirming proof of performance, and ensuring compliance with posting and take-down requirements.
• Support Account Executives as a client-facing partner by addressing client needs, resolving issues, and maintaining a consistent, high-quality client experience throughout the campaign lifecycle.
• Perform other duties as assigned.

Benefits

• Multiple medical, dental, and vision plans
• Health Care Spending Accounts, including HSA and FSA options
• Medicare assistance
• Dependent Care Flexible Spending Account
• Optional short-term and long-term disability plans
• Company-paid employee life and AD&D insurance
• Supplemental life and AD&D insurance for employees, spouses, and children
• Voluntary benefits, including critical illness, accident, identity theft protection, legal assistance, and pet insurance
• Pre-tax commuter spending account
• Employee Assistance Program
• 401(k) savings plan with company match
• Accrued vacation and sick leave
• Free digital gym membership and discounted memberships
• Professional development opportunities
• Employee Resource Groups
• Bonus eligibility, subject to the terms and conditions of the applicable incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager