Field Operations Manager

RXO, Inc. • Olive Branch, MS

1d

About The Position

RXO is seeking a Field Operations Manager to lead a large, complex, cross-functional operation spanning third-party logistics, warehouse, transportation, customer, and carrier teams. The role serves as a central point of coordination, aligning stakeholders, driving operational performance, and ensuring consistent execution against customer objectives. The operation runs in a 24x5 environment and requires coordination across internal teams, customers, carriers, and third-party partners.

Requirements

• At least 5 years of logistics, transportation, or complex operations experience.
• Demonstrated experience leading across multiple functions and influencing stakeholders without direct reporting relationships.
• Strong group presentation, communication, and negotiation skills, with the ability to work effectively across organizational levels and with external partners.
• Strong proficiency with Windows applications and Microsoft Office programs, including MS Project, Word, Excel, and PowerPoint.

Nice To Haves

• Bachelor’s degree (B.A.) in a related field.
• Experience in the automotive industry.
• Experience managing large-scale, multi-stakeholder operations with responsibility for performance, cost, continuous improvement, and operational continuity.

Responsibilities

• Lead a complex, high-volume operation across multiple functions and establish countermeasures and improvement plans to achieve and sustain customer KPIs.
• Coordinate cross-functional teams to establish ownership, track progress, resolve dependencies, and drive timely execution of corrective actions.
• Monitor, analyze, and evaluate transportation teams against KPIs and operational metrics; escalate risks and implement recovery plans as needed.
• Coordinate third-party warehouse and transportation activities in a 24x5 operating environment, including responses to operational disruptions, natural disasters, shutdowns, and business continuity events.
• Develop, implement, and maintain standardized work procedures aligning customer requirements with 3PL execution.
• Partner with cross-functional leaders on strategies for continuous improvement, operational efficiency, service performance, and cost reduction.
• Establish operating rhythms, accountability, and communication across internal teams, customers, carriers, and third-party partners to support integrated end-to-end operations.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) retirement plan with up to 5% company match.
• Pre-tax accounts to help streamline eligible expenses.
• Company-paid disability and life insurance.
• Employee Assistance Program (EAP).
• Career and Leadership Development Programs.
• Paid time off, company holidays, and volunteer days.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed