Field Application Scientist

Waters Corporation•San Diego, CA

3d•$118,000 - $196,500•Remote

About The Position

Waters Corporation is a global leader in life sciences tools, with a vision to lead the broad-based adoption of LC-MS in clinical and forensics space. As a Field Application Scientist, you will support clinical and forensic customers through pre-sales and post-sales activities. This role reports to the US Applications and Support Manager and is part of a passionate, agile team focused on developing innovative solutions. The position offers the freedom of being field-based with diverse daily tasks and the opportunity to become a trusted advisor to customers. Waters is a global organization with ample opportunities for learning, growth, and career advancement within the company.

Requirements

Ph.D. in Analytical Chemistry, Biochemistry, or a related discipline with 1-2 years of experience, OR a Master of Science degree with 3-5 years of experience, OR a Bachelor’s degree with more than 5 years of in-depth LC/MS experience.
Expertise in liquid chromatography and mass spectrometry method development and troubleshooting.
Experience with both tandem mass spectrometry instruments and high resolution mass spectrometry instruments.
Experience in large molecule applications such as peptide mapping, peptide quantitation, proteins, or nanoflow chromatography as it relates to large molecule mass spec.
50-75% travel throughout the U.S. and Canada.
Valid driver’s license and passport.
Personable individual with a passion for customer success.
Ability to explain complex scientific methodology to customers.

Nice To Haves

Familiarization with Waters instruments and software (Waters_Connect and MassLynx).
Experience with metabolomics/lipidomics applications in a clinical research domain.
Understanding of clinical or forensic LC-MS/MS workflows.
Fluency in Spanish.
Candidates in the Pacific and Mountain time zones with close access to a major U.S. airport.

Responsibilities

Train and support customers with their Waters LC/MS instruments, both remotely and on-site.
Demonstrate Waters clinical solutions to customers through sample analyses in demo lab facilities.
Support sales colleagues with technical expertise through joint visits, trade shows, and internal meetings.
Work closely with the service organization by analyzing and reviewing system and scientific data to determine the source of problems and recommend corrective actions.
Manage customer expectations by communicating work performed and providing follow-up plans if required.
Build strong rapport and trusted advisor partnerships with the customer base to provide suitable advice and support on Waters products and services, identifying opportunities for Waters to advance their laboratory operations.