Field Application Scientist

SPT Labtech•Seattle, WA

12h•Remote

About The Position

SPT Labtech is seeking a personable, well-organized scientist to serve as a Field Application Scientist for customers in the West USA, based in the Seattle area. The role supports the company’s liquid handling portfolio, including firefly, mosquito, and dragonfly, and works closely with sales, marketing, and the global Field Application Scientist team to address customer challenges. The position involves organizing and running product demonstrations, maintaining expertise in liquid handling products and relevant applications, training users, and providing remote and in-person application support. The scientist will develop and optimize advanced liquid handling and automation protocols, contribute scientific content and customer feedback to marketing and product development, support conference activity, and maintain Salesforce records. The role also includes maintaining customer relationships and mentoring Associate Field Application Scientists as needed. Extensive travel throughout the West USA is required, with occasional travel to the East USA and the UK headquarters. The role works across time zones and territories, so some flexibility in meeting schedules is needed. The team is home-based and offers flexibility in scheduling customer and colleague appointments.

Requirements

MSc with at least five years of practical experience, or a PhD with at least two years of practical experience, in a biological science discipline, liquid handling, laboratory automation, or a related field in an industry or academic environment.
Working knowledge of NGS methods used in research.
Experience with workflow optimization in genomics, drug discovery, and structural biology.
Good understanding of genomics, drug discovery, and structural biology.
Ability and willingness to travel extensively, up to 75%, including internationally.
Amiable personality and excellent organizational, analytical, troubleshooting, record-keeping, and communication skills.
Professional demeanour.
Leadership ability with a demonstrated record of mentorship.
Ability to work efficiently both independently and within a team structure.
Ability to work toward corporate goals.
Excellent presentation and training skills.

Nice To Haves

Experience using liquid handling and automation.
Background in HTS, assay development, or molecular or structural biology.
Practical experience with genomics or molecular biology.
Previous experience in field applications, teaching, marketing, or customer service.

Responsibilities

Organize and run product demonstrations on SPT Labtech liquid handlers.
Maintain high-level operational knowledge of the company’s liquid handling products and subject matter knowledge in relevant application areas.
Provide ongoing subject matter expertise to Field Application Scientist and Territory Management teams.
Arrange and provide application-based training to new and existing users of SPT Labtech and Apricot liquid handling instruments.
Provide ongoing remote and in-person application support to end users.
Develop, modify, and enhance advanced liquid handling and automation protocols to optimize client operations.
Contribute to conference strategy and attend conferences.
Maintain Salesforce records.
Create and deliver marketing content such as customer-driven application notes, webinars, and conference presentations, including posters.
Participate in strategic collaborations to deliver scientific content for marketing.
Collect customer feedback related to product development, software, and other areas.
Maintain positive customer relationships.
Mentor and provide guidance to Associate Field Application Scientists as needed.