Field Application Scientist

SPT Labtech • Houston, TX

18h • Remote

About The Position

SPT Labtech is seeking a Field Application Scientist based in the Houston, Texas area to support customers across Central USA. The role involves demonstrating, training on, and developing automation protocols for the company’s liquid-handling portfolio, including firefly, mosquito, and dragonfly. The scientist will work closely with sales, marketing, customers, and a global Field Application Scientist team to address laboratory challenges and support customer outcomes.

The position is home-based and involves significant travel throughout Central USA, with occasional travel to other parts of the United States and the company’s UK headquarters. The role also requires collaboration across time zones and some flexibility in meeting schedules. The home-based team has flexibility in arranging customer and colleague appointments.

The Field Application Scientist provides pre-sales demonstrations; maintains product and application expertise; trains users and provides remote and in-person support; develops and optimizes liquid-handling and automation protocols; contributes to conference and marketing activities; maintains Salesforce records; gathers customer feedback; and maintains customer relationships. The role may also include mentoring Associate Field Application Scientists.

Requirements

• MSc with at least five years of practical experience, or PhD with at least two years of practical experience, in a biological science discipline, liquid handling, laboratory automation, or a related field in an industry or academic environment.
• Working knowledge of NGS methods used in research.
• Experience optimizing workflows in genomics, drug discovery, and structural biology.
• Good understanding of genomics, drug discovery, and structural biology.
• Ability and willingness to travel extensively, up to 75%, including internationally.
• Amiable personality and professional demeanour.
• Excellent organizational, analytical, troubleshooting, record-keeping, and communication skills.
• Leadership ability with a demonstrated record of mentorship.
• Ability to work efficiently both independently and within a team structure.
• Ability to work toward corporate goals.
• Excellent presentation and training skills.

Nice To Haves

• Experience using liquid handling and automation.
• Background in HTS, assay development, molecular biology, or structural biology.
• Practical experience with genomics or molecular biology.
• Previous experience in field applications, teaching, marketing, or customer service.

Responsibilities

• Organize and run product demonstrations on all SPT Labtech liquid handlers.
• Maintain a high level of operational knowledge of the company’s liquid-handling products and subject-matter knowledge in relevant application areas.
• Provide ongoing subject-matter expertise to Field Application Scientist and Territory Management teams.
• Arrange and deliver applications-based training to new and existing users of SPT Labtech and Apricot liquid-handling instruments.
• Provide ongoing remote and in-person applications support to end users.
• Develop, modify, and enhance advanced liquid-handling and automation protocols to optimize client operations.
• Contribute to conference strategy and attend conferences.
• Maintain Salesforce records.
• Create and deliver targeted marketing content, including customer-driven application notes, webinars, conference presentations, and posters.
• Participate in strategic collaborations to deliver scientific content for marketing.
• Collect customer feedback on products, software, and related areas.
• Maintain positive customer relationships.
• Mentor and provide guidance to Associate Field Application Scientists as needed.

Benefits

• Competitive salary package.
• Performance-related bonus.
• Comprehensive benefits, including private medical insurance.
• Flexible scheduling of customer and colleague appointments to support work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level