Field Application Scientist

SPT Labtech•Houston, TX

About The Position

SPT Labtech is seeking a personable, well-organized scientist to support Central USA customers from the Houston, Texas area. The Field Application Scientist runs product demonstrations, trains users, and develops automation protocols across the company’s liquid handling portfolio, including firefly, mosquito, and dragonfly. The role works closely with sales, marketing, and a global field applications team to address customer challenges and deliver results. The position involves significant travel throughout Central USA, occasional travel to the East or West USA, and occasional travel to the UK headquarters. The scientist works with colleagues across time zones and territories, requiring some scheduling flexibility. The team is home-based, with flexibility to schedule customer and colleague appointments and balance work and personal responsibilities.

Requirements

MSc with at least five years of practical experience, or PhD with at least two years of practical experience, in a biological science discipline, liquid handling, laboratory automation, or a related field in an industry or academic environment.
Working knowledge of NGS methods used in research.
Experience optimizing workflows in genomics, drug discovery, and structural biology.
Good understanding of genomics, drug discovery, and structural biology.
Ability and willingness to travel extensively, up to 75%, including internationally.
Excellent organizational, analytical, troubleshooting, record-keeping, communication, presentation, and training skills.
Amiable personality and professional demeanor.
Demonstrated leadership and mentorship ability.
Ability to work efficiently and independently as well as within a team.
Ability to work toward corporate goals.

Nice To Haves

Experience using liquid handling and automation.
Background in HTS, assay development, molecular biology, or structural biology.
Practical experience with genomics or molecular biology.
Previous experience in field applications, teaching, marketing, or customer service.

Responsibilities

Organize and run product demonstrations on SPT Labtech liquid handlers.
Maintain high-level operational knowledge of the company’s liquid handling products and subject matter expertise in relevant application areas.
Provide ongoing subject matter expertise to Field Application Scientist and Territory Management teams.
Arrange and provide applications-based training to new and existing users of SPT Labtech and Apricot liquid handling instruments.
Provide ongoing remote and in-person applications support to end users.
Develop, modify, and enhance advanced liquid handling and automation protocols to optimize client operations.
Contribute to conference strategy and attend conferences.
Maintain Salesforce records.
Create customer-driven marketing content, including application notes, webinars, conference presentations, and posters.
Participate in strategic collaborations to deliver scientific content for marketing.
Collect customer feedback related to product development, software, and other areas.
Maintain positive customer relationships.
Mentor and guide Associate Field Application Scientists as needed.