Field Account Manager, Redi Carpet (Greater Los Angeles Area)
About The Position
The Field Account Manager for Redi Carpet serves the greater Los Angeles area, building relationships with property managers, owners, and community teams while driving business growth across the territory. The role represents Redi Carpet’s multifamily flooring solutions and emphasizes face-to-face client interaction, customer experience, and ownership of the local market. The position is responsible for managing and directing a sales force to achieve territory sales and profit goals. It designs and recommends sales and marketing programs; sets short- and long-term sales strategies; develops and implements sales and customer-retention programs; and plans, forecasts, and reports on sales and competitive-pricing activities. The role requires consistent operation of a personal vehicle for more than 20% of the average workweek, and employment is contingent on an acceptable Motor Vehicle Record report. The work involves analyzing sales opportunities and performance, developing sales processes and strategies, spending time in the field with customers and internal partners, resolving escalated issues, and managing and developing sales representatives. The role typically requires overnight travel more than 50% of the time.
Requirements
- Typically requires a BS/BA in a related discipline.
- Generally requires 7 or more years of experience in a related field.
- May require certification.
- Requires operation of a personal vehicle consistently for more than 20% of the average workweek.
- Requires an acceptable Motor Vehicle Record report.
- Typically requires overnight travel more than 50% of the time.
Nice To Haves
- An advanced degree may offset less experience in some disciplines.
Responsibilities
- Manage the day-to-day activities of individual sales representatives, potentially grouped by channel, market, or product unit.
- Define the sales process and develop efficient, creative sales strategies that drive desired outcomes; identify opportunities for improvement.
- Analyze and develop reports to identify territory opportunities for sales and revenue growth.
- Spend time in the field interacting with customers and internal partners to resolve escalated issues.
- Develop sales processes that drive desired sales outcomes and increase market share within the assigned territory.
- Manage and develop direct reports, including outside sales and special product sales.
- Review performance management, identify successful candidates, and coach and develop the team for career development and sales growth.
- Plan, forecast, and report on sales and competitive-pricing activities and tactics.
- Develop and implement sales and customer-retention programs to optimize sales performance, profitability, and customer satisfaction.
Benefits
- Medical insurance with prescription drug coverage
- Dental insurance
- Vision insurance
- Health care and dependent care flexible spending accounts, as applicable
- 401(k) with company match
- Paid holidays, vacation, personal time, and wellness day
- Paid sick time
- Life and accidental death and dismemberment insurance
- Short- and long-term disability insurance
- Critical illness insurance
- Accident insurance
- Whole life insurance
- Commuter benefits
- Tuition reimbursement
- Employee assistance program
- Adoption and surrogacy assistance
- Mileage allowance
- Profit-sharing bonus opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Manager
