Field Account Manager, Redi Carpet

HD Supply•Durham, NC

About The Position

The Field Account Manager at Redi Carpet is responsible for exceeding sales and profit targets in a designated territory by implementing sales and marketing programs and establishing short- and long-term sales strategies. The role drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting. It requires consistent operation of a company or personal vehicle for more than 50% of the average work week. Candidates selected for the position must have an acceptable Motor Vehicle Record (MVR).

Requirements

  • Typically requires a bachelor's degree in a related discipline and generally 5–8 years of experience in a related field, or a master's degree and generally 3–5 years of related experience.
  • An acceptable Motor Vehicle Record (MVR) is required.
  • The role requires consistent operation of a company or personal vehicle for more than 50% of the average work week.

Nice To Haves

  • Bachelor’s degree in business administration or a related field.
  • Business-to-business sales experience, including consultative or solution-based selling techniques.
  • Proficiency with Salesforce.

Responsibilities

  • Manage sales and customer retention initiatives to improve sales performance, profitability, and customer satisfaction; plan, forecast, and report sales activities and competitive pricing tactics.
  • Develop a strategic sales call schedule and conduct face-to-face customer visits to identify opportunities, promote value-added solutions, address objections, and increase revenue.
  • Build and maintain a pipeline of qualified managed accounts using the company-designated customer relationship management tool to meet or exceed sales and margin plans.
  • Pursue new accounts using effective cold-calling strategies to grow the territory.
  • Implement approved sales strategies, develop customer relationships, and maintain industry-specific product knowledge and understanding of specialized services.
  • Use Salesforce reporting and data analysis to identify territory sales and revenue growth opportunities.
  • Review the customer portfolio and take action on underperforming accounts.
  • Collaborate with inside sales to support business growth and development.
  • Identify barriers and core problems, troubleshoot complex situations, and develop effective solutions, including when information is incomplete.
  • Independently complete assignments, determine approaches to solutions, and, when applicable, oversee project or assignment progress and contribute to employees' professional development.
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