Field Account Manager, Redi Carpet (Philadelphia, PA)

HD Supply•Whitpain Township, PA

About The Position

The Field Account Manager owns the Philadelphia territory for Redi Carpet, building relationships with property managers, owners, and multifamily communities while growing sales through prospecting, customer success, and sales achievement. The role exceeds sales and profit targets by implementing sales and marketing programs, setting short- and long-term sales strategies, and securing profitable new accounts through industry research, networking, and proactive prospecting. The position manages sales and customer retention initiatives, plans and reports on sales activity and competitive pricing, and conducts face-to-face customer visits. It develops and maintains a qualified account pipeline, uses Salesforce reporting and analysis to identify territory growth opportunities, reviews underperforming accounts, and collaborates with inside sales. The job requires consistent operation of a company or personal vehicle for more than 50% of the average work week. Selected candidates must pass an acceptable Motor Vehicle Record (MVR) report.

Requirements

Typically requires a bachelor’s degree in a related discipline.
Typically requires 5–8 years of experience in a related field, or a master’s degree and generally 3–5 years of related experience.
An acceptable Motor Vehicle Record (MVR) report is required.
Ability to identify key barriers and core problems and creatively resolve complex situations, including making decisions under uncertainty or with incomplete information.
Ability to independently perform assignments, determine approaches to solutions, and receive technical guidance on unusual or complex issues.
Certification is required in some areas.

Nice To Haves

Bachelor’s degree in business administration or a related field.
Business-to-business sales experience, including consultative or solution-based selling techniques.
Proficiency with Salesforce.

Responsibilities

Manage sales and customer retention initiatives to improve sales performance, profitability, and customer satisfaction.
Plan, forecast, and report sales activities and competitive pricing tactics.
Create a strategic sales call schedule and conduct face-to-face customer visits to identify opportunities and promote value-added solutions.
Develop and maintain a pipeline of qualified accounts using the company-designated customer relationship management tool, to meet or exceed sales and margin plans.
Pursue new accounts using cold-calling strategies and other proactive prospecting to grow the territory.
Implement approved sales strategies and maintain industry-specific product knowledge and understanding of specialized services.
Use Salesforce reporting and data analysis to identify territory sales and revenue growth opportunities.
Review the customer portfolio and take action on underperforming accounts.
Collaborate with inside sales to support business growth and development.
Operate a company or personal vehicle consistently for more than 50% of the average work week.