Field Account Manager, Redi Carpet

HD Supply•Rosemont, IL

About The Position

The Field Account Manager exceeds sales and profit targets in a designated territory by implementing sales and marketing programs and establishing short- and long-term sales strategies. The role drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting. It requires consistent operation of a company or personal vehicle for more than 50% of the average work week, and an acceptable Motor Vehicle Record (MVR) report is required. The position manages sales and customer-retention initiatives, plans and reports sales activities, and uses competitive pricing tactics. It develops and maintains a qualified account pipeline, pursues new business, supports existing accounts, and works with inside sales to grow the business. The work is generally performed in a comfortable indoor area, with frequent opportunity to move around; overnight travel is typically less than 10% of the time.

Requirements

Typically requires a bachelor's degree in a related discipline and 5–8 years of experience in a related field, or a master's degree and 3–5 years of related experience.
An acceptable Motor Vehicle Record (MVR) report is required.
Certification is required in some areas.

Nice To Haves

Bachelor’s degree in business administration or a related field.
Business-to-business sales experience, including consultative or solution-based selling techniques.
Proficiency with Salesforce.

Responsibilities

Manage sales and customer-retention initiatives to improve sales performance, profitability, and customer satisfaction.
Plan, forecast, and report sales activities and competitive pricing tactics.
Create a strategic sales call schedule and conduct face-to-face customer visits to identify opportunities and increase revenue by promoting value-added solutions and navigating objections.
Develop and maintain a pipeline of qualified, managed accounts using the company-designated customer relationship management tool to meet or exceed sales and margin plans.
Pursue new accounts through effective cold calling and other territory-growth strategies.
Implement approved sales strategies and maintain industry-specific product knowledge and understanding of specialized services to serve client accounts.
Use Salesforce reporting and data analysis to identify territory sales and revenue growth opportunities.
Review the customer portfolio and take action on underperforming accounts.
Collaborate with inside sales to support business growth and development.
May oversee projects and assignments by planning, assigning, monitoring, and reviewing work and contributing to employees’ professional development; this role does not have hiring or firing authority.