Field Account Manager, Redi Carpet (Houston, TX)

HD Supply Management•The Woodlands, TX

About The Position

The Field Account Manager owns and grows a designated territory in the Houston area by partnering with property managers, owners, and multifamily communities. The role develops new business opportunities and delivers an outstanding customer experience while exceeding sales and profit targets through sales and marketing programs and short- and long-term sales strategies. It involves researching the industry, networking, and prospecting to secure profitable new accounts, along with managing customer relationships, sales activities, forecasts, reporting, and competitive pricing tactics. The position requires consistent operation of a company or personal vehicle for more than 50% of the average work week. If selected, the company will run a Motor Vehicle Record report, and an acceptable MVR is required. Work is primarily in a comfortable indoor area, with most time spent sitting and frequent opportunity to move about; rare occasions may require moving or lifting light articles. Overnight travel is typically less than 10% of the time.

Requirements

  • Typically requires a bachelor's degree in a related discipline.
  • Generally requires 5–8 years of experience in a related field, or a master's degree and generally 3–5 years of related experience.
  • An acceptable Motor Vehicle Record report is required.
  • Certification is required in some areas.

Nice To Haves

  • Bachelor’s degree in business administration or a related field.
  • Business-to-business sales experience, including consultative or solution-based selling techniques.
  • Proficiency with Salesforce.

Responsibilities

  • Manage sales and customer retention initiatives to improve sales performance, profitability, and customer satisfaction, including planning, forecasting, reporting, and competitive pricing tactics.
  • Create a strategic sales call schedule and conduct face-to-face customer visits to identify opportunities, promote value-added solutions, address objections, and grow revenue.
  • Develop and maintain a pipeline of qualified, managed accounts using the company-designated customer relationship management tool to meet or exceed sales and margin plans.
  • Pursue new accounts through effective cold calling and other prospecting strategies to grow the territory.
  • Implement approved sales strategies and maintain industry-specific product knowledge and understanding of specialized services to serve client accounts.
  • Use Salesforce reporting and data analysis to identify territory sales and revenue growth opportunities.
  • Review the customer portfolio and take action on underperforming accounts.
  • Collaborate with inside sales to support business growth and development.
  • Operate a company or personal vehicle consistently for more than 50% of the average work week.
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