Field Account Manager, Redi Carpet (Houston, TX)

HD Supply • Cypress, TX

9d

About The Position

The Field Account Manager owns and grows a designated territory in the Houston area by partnering with property managers, owners, and multifamily communities. The role creates new business opportunities while delivering a strong customer experience and meeting sales and profit targets through sales and marketing programs and short- and long-term sales strategies.

The position drives profitable new-account growth through industry research, networking, and proactive prospecting. It manages sales and customer-retention initiatives, plans and reports sales activities, develops competitive pricing tactics, and uses Salesforce to identify opportunities and analyze territory performance. The role requires consistent operation of a company or personal vehicle for more than 50% of the average workweek; selection is contingent on an acceptable Motor Vehicle Record. Overnight travel is typically less than 10% of the time.

The work is primarily in a comfortable indoor area, with most time spent sitting and frequent opportunities to move about. On rare occasions, the role may require moving or lifting light articles. The position generally requires a bachelor’s degree in a related discipline and 5–8 years of related experience, or a master’s degree and 3–5 years of related experience. Certification is required in some areas.

Requirements

• Typically requires a bachelor’s degree in a related discipline and 5–8 years of experience in a related field, or a master’s degree and 3–5 years of experience in a related field.
• An acceptable Motor Vehicle Record is required.
• Certification is required in some areas.

Nice To Haves

• Bachelor’s degree in business administration or a related field.
• Business-to-business sales experience, including consultative or solution-based selling techniques.
• Proficiency with Salesforce.

Responsibilities

• Manage sales and customer-retention initiatives to improve sales performance, profitability, and customer satisfaction, including planning, forecasting, and reporting sales activities and competitive pricing tactics.
• Create a strategic sales-call schedule and conduct face-to-face customer visits to identify opportunities, promote value-added solutions, navigate objections, and increase revenue.
• Develop and maintain a pipeline of qualified, managed accounts to meet or exceed sales and margin plans using the designated customer relationship management tool.
• Pursue new accounts through effective cold-calling strategies to grow the territory.
• Implement approved sales strategies, build customer relationships, and maintain industry-specific product knowledge and understanding of specialized services.
• Use Salesforce reports and data analysis to identify territory sales and revenue growth opportunities.
• Review the customer portfolio and take action on underperforming accounts.
• Collaborate with inside sales to support business growth and development.
• Operate a company or personal vehicle consistently for more than 50% of the average workweek.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level