Field Account Manager, Redi Carpet (Philadelphia, PA)

HD Supply Management•Philadelphia, PA

6d•Onsite

About The Position

The Field Account Manager owns the Philadelphia territory and builds relationships with property managers, owners, and multifamily communities while growing business through prospecting, customer success, and sales achievement. The position exceeds sales and profit targets by implementing sales and marketing programs and establishing short- and long-term sales strategies. It secures profitable new accounts through industry research, networking, and proactive prospecting. The role manages sales and customer retention initiatives, plans and forecasts sales activity, reports results, and applies competitive pricing tactics. It includes frequent face-to-face customer visits and requires consistent operation of a company or personal vehicle for more than 50% of the average work week. Selected candidates must have an acceptable Motor Vehicle Record. Overnight travel is typically less than 10% of the time. The position works independently on assignments, resolves complex problems, and may oversee projects and assignments, including planning and reviewing progress. It contributes to employees’ professional development but does not have hiring or firing authority. The work environment is generally a comfortable indoor area, with most time spent sitting and occasional movement; lifting or moving light articles may rarely be necessary.

Requirements

Typically requires a bachelor’s degree in a related discipline; a bachelor’s degree in business administration or a related field is preferred.
Typically requires 5–8 years of experience in a related field, or a master’s degree and generally 3–5 years of related experience.
Business-to-business sales experience, including consultative or solution-based selling techniques.
Proficiency with Salesforce.
Must operate a company or personal vehicle consistently for more than 50% of the average work week.
Must have an acceptable Motor Vehicle Record report.
Certification is required in some areas.

Nice To Haves

Bachelor’s degree in business administration or a related field.
Business-to-business sales experience using consultative or solution-based selling techniques.
Proficiency with Salesforce.

Responsibilities

Exceed sales and profit targets in the designated territory through sales and marketing programs and short- and long-term sales strategies.
Secure profitable new accounts through industry research, networking, and proactive prospecting.
Manage sales and customer retention initiatives to improve sales performance, profitability, and customer satisfaction.
Plan, forecast, and report sales activities and competitive pricing tactics.
Create a strategic sales call schedule and conduct face-to-face customer visits to identify opportunities and increase revenue through value-added solutions.
Navigate customer objections and adversities.
Develop and maintain a pipeline of qualified accounts to meet or exceed sales and margin plans using the company-designated customer relationship management tool.
Use cold-call strategies to pursue new accounts and grow the territory.
Implement approved sales strategies and maintain industry-specific product knowledge and understanding of specialized services.
Use Salesforce reporting and data analysis to identify territory sales and revenue growth opportunities.
Review the customer portfolio and take action on underperforming accounts.
Collaborate with inside sales to support business growth and development.
Troubleshoot and resolve complex problems, determine approaches to solutions, and make effective decisions with sometimes incomplete information.
May plan, assign, monitor, and review projects or assignments and contribute to employees’ professional development.