Recruitment Data Policies Field Access Specialist - Columbus

UCB•Columbus, OH

1d•Hybrid

About The Position

The Field Access Specialist (FAS) supports timely and successful patient access to prescribed UCB medications by educating healthcare providers on navigating payer barriers. This non-promotional role is part of UCB’s Market Access, Access and Reimbursement Department and focuses on bridging prescribers’ clinical decisions with patients’ treatment initiation. The specialist supports sites of care with local, regional, and national payer coverage, pharmacy benefits, and payer policies for UCB Immunology medicines across an assigned territory. The role is based in the Columbus, Ohio territory and requires residence within that territory. The FAS supports Dermatology accounts that prescribe UCB medicines, with an emphasis on new-account experiences and positive outcomes for accounts and patients. The specialist partners with office staff to establish effective processes and improve operations, monitors cases and data dashboards, and coordinates with internal and external partners when patient access is at risk. The role works closely with HUB case managers, specialty pharmacy partners, and commercial specialty pharmacy teams to support authorizations, appeals, shipments, transitions, and patient care. It also collaborates with sales and clinical account colleagues and leads field initiatives in response to payer changes that affect access. UCB describes itself as a global biopharmaceutical company focused on neurology and immunology, with more than 9,000 employees. The company uses a hybrid-first approach; unless the job description states otherwise or the role’s nature precludes it, roles are hybrid with 40% of time spent in the office. UCB states that it is an equal opportunity employer and offers a supportive, inclusive culture with opportunities for employees to grow and develop their careers.

Requirements

Bachelor’s degree.
At least 8 years of experience in biopharmaceutical or related fields, including market access-related positions, sales or sales leadership, learning and development/training, medical affairs (MSL), thought leader liaison (TLL), marketing, patient services, account management, or reimbursement/patient access in specialty pharmacy, academic medical centers/IDNs, hub service vendors, or healthcare provider settings.
At least 4 years of experience in coverage/access, reimbursement, or account management, or equivalent experience in related healthcare, pharmaceutical, or payer environments.
Valid U.S. driver’s license and no more than 3 moving violations in the past 2 years.
Must reside within the assigned territory.

Nice To Haves

Experience in Dermatology, Rare Diseases, Oncology, Immunology, or another therapeutic area requiring advanced medical knowledge and complex treatment support.
Familiarity with HUB services for patient referrals, benefit verification, coverage, and affordability for specialty and biologic medications.
Demonstrated ability to navigate complex healthcare systems, manage stakeholder relationships, and drive access solutions.
Strong understanding of U.S. and state regulatory environments, including evolving payer coverage, access, and reimbursement practices.
Project management experience.
Knowledge of U.S. payer and reimbursement systems, including commercial insurers, Pharmacy Benefits Managers, specialty pharmacies, CMS policies (especially Medicare Parts B and D), and Medicaid fee-for-service and managed programs.

Responsibilities

Support Dermatology accounts that prescribe UCB medicines, with an enhanced focus on new-account experiences and positive account and patient experiences.
Educate and partner with office staff to embed functional processes and continually improve operations related to patient care.
Monitor data dashboards and communicate with internal and external partners to intervene in escalated cases where patient access to medicine is at risk.
Work with HUB case managers to ensure accounts and patients are supported and that patients are on track to receive their medicine.
Monitor HUB cases to ensure authorizations, appeals, and shipments meet expectations and requirements, and that milestone deadlines are met.
Identify operational issues requiring attention and partner to support a smooth transition from bridge to commercial specialty pharmacy.
Work with the SP NAE team to escalate cases requiring specialty pharmacy intervention and respond promptly to specialty pharmacy requests for field support on patient cases.
Interact with external specialty pharmacy account managers to support patient care when requested by an office.
Educate and support IDN and Academic specialty pharmacies so internal processes help patients receive UCB medicines.
Collaborate with Regional Sales Leads, District Sales Leads, Clinical Account Specialists, and Field Access peers to support offices, solve problems, and escalate payer-related issues.
Lead field-based initiatives when payer changes affect local, regional, or national markets; educate accounts about changes and steps to support patients.