Recruitment Data Policies Field Access Specialist - Austin

UCB•Austin, TX

1d•Hybrid

About The Position

UCB is seeking a Field Access Specialist (FAS) for the Austin, Texas territory to join its Market Access & Reimbursement team. The role supports timely and successful patient access to prescribed UCB medications by educating healthcare providers on navigating payer barriers, bridging the gap between prescribing decisions and treatment initiation. It is a non-promotional position within UCB’s Market Access, Access and Reimbursement Department. The FAS supports sites of care on local, regional, and national payer coverage, pharmacy benefits, and payer policies for UCB Immunology medicines. These sites include private and group practices, academic medical centers, integrated delivery networks and health systems, dermatology departments, specialty pharmacies, and other care sites in the assigned geography. The role has an enhanced focus on new-account experiences and positive outcomes for accounts and patients. The specialist partners with office staff to establish functional processes and improve operations, monitors dashboards and patient-access cases, and coordinates with HUB case managers and specialty pharmacy partners. The FAS also works with internal field colleagues and peers, addresses payer changes that affect access, and educates accounts on steps to support patient care. The position is based in the Austin territory, and the specialist must reside within the assigned territory. UCB describes its general approach as hybrid-first, with 40% of time spent in the office unless the position’s nature or description precludes that arrangement. The anticipated base salary range is $154,400–$202,700. Actual salary may vary based on related knowledge, skills, experience, location, and other factors, and may fall outside the stated range.

Requirements

Bachelor’s degree.
At least 8 years of experience in biopharmaceutical or related fields, including market access-related positions, sales or sales leadership, learning and development or training, medical affairs (MSL), thought leader liaison (TLL), marketing, patient services, account management, or reimbursement and/or patient access in a specialty pharmacy, academic medical center/IDN, HUB service vendor, or healthcare provider setting.
At least 4 years of experience in coverage/access, reimbursement, or account management, or equivalent experience in related healthcare, pharmaceutical, or payer environments.
Valid U.S. driver’s license and no more than 3 moving violations in the past 2 years.
Must reside within the assigned territory.

Nice To Haves

Experience in dermatology, rare diseases, oncology, immunology, or other therapeutic areas requiring advanced medical knowledge and complex treatment support.
Familiarity with HUB services for patient referrals, benefit verification, coverage, and affordability for specialty and biologic medications.
Demonstrated ability to navigate complex healthcare systems, manage stakeholder relationships, and drive access solutions.
Strong understanding of U.S. and state regulatory environments, including evolving payer coverage, access, and reimbursement practices.
Project management experience.
Knowledge of U.S. payer and reimbursement systems, including commercial insurers, pharmacy benefit managers, specialty pharmacies, CMS policies, especially Medicare Parts B and D, and Medicaid fee-for-service and managed care.

Responsibilities

Support dermatology accounts that prescribe UCB medicines, with an enhanced focus on new-account experiences and positive account and patient outcomes.
Educate and partner with office staff to embed functional processes and pursue continual operational improvements in patient care.
Monitor data dashboards and communicate with internal and external partners to intervene in escalated cases where patient access to medicine is at risk.
Work closely with HUB case managers to ensure accounts and patients receive support.
Monitor HUB cases to ensure authorizations, appeals, and shipments meet expectations and requirements, and that milestone deadlines are met.
Identify operational issues requiring attention and help ensure patients are on track to receive their medicines.
Partner with the SP NAE team to escalate cases requiring specialty pharmacy intervention and respond to specialty pharmacy requests for field support.
Interact with external specialty pharmacy account managers when requested by an office to support patient care.
Educate and support IDN and academic specialty pharmacies so internal processes help patients receive UCB medicines.
Communicate and collaborate with Regional Sales Leads, District Sales Leads, Clinical Account Specialists, and Field Access peers to support offices and address payer-related issues.
Lead field-based initiatives when payer changes affect local, regional, or national markets; educate accounts about changes and steps to support patients.
Support a smooth transition from bridge programs to commercial specialty pharmacies.