Recruitment Data Policies Field Access Specialist - Atlanta South

UCB • Atlanta, GA

1d • Hybrid

About The Position

The Field Access Specialist (FAS) supports timely, successful patient access to prescribed UCB medications by educating healthcare providers on navigating payer barriers. This non-promotional role bridges prescribers’ clinical decisions and patients’ treatment initiation, supporting sites of care on local, regional, and national payer coverage, pharmacy benefits, and payer policies for UCB Immunology medicines. The territory is Atlanta South, and the role reports to UCB’s Market Access, Access and Reimbursement Department.

The FAS supports Dermatology accounts that prescribe UCB medicines, with an enhanced focus on new-account experiences and positive outcomes for accounts and patients. The specialist partners with office staff to establish effective operational processes and improve patient care, monitors dashboards and HUB cases, and coordinates interventions when access to medicine is at risk. The role works with internal teams and external partners, including HUB case managers, specialty pharmacies, Regional and District Sales Leads, Clinical Account Specialists, and other Field Access team members. The FAS also leads field initiatives responding to payer changes that affect patient access.

The position is hybrid-first under UCB’s general approach, with 40% of time spent in the office unless the nature of the position or the description precludes it. The role requires residence within the assigned territory and a valid U.S. driver’s license.

Requirements

• Bachelor’s degree.
• At least 8 years of experience in biopharmaceutical or related fields, including market access-related positions, sales or sales leadership, learning and development or training, medical affairs, thought leader liaison, marketing, patient services, account management, or reimbursement/patient access in specialty pharmacies, academic medical centers or IDNs, hub service vendors, or healthcare provider settings.
• At least 4 years of experience in coverage/access, reimbursement, or account management, or equivalent experience in related healthcare, pharmaceutical, or payer environments.
• Valid U.S. driver’s license and no more than 3 moving violations in the past 2 years.
• Must reside within the assigned territory.

Nice To Haves

• Experience in Dermatology, Rare Diseases, Oncology, Immunology, or another therapeutic area requiring advanced medical knowledge and complex treatment support.
• Familiarity with HUB services for patient referrals, benefit verification, coverage, and affordability for specialty and biologic medications.
• Demonstrated ability to navigate complex healthcare systems, manage stakeholder relationships, and drive access solutions.
• Strong understanding of U.S. and state regulatory environments, including changing payer coverage, access, and reimbursement practices.
• Project management experience.
• Knowledge of U.S. payer and reimbursement systems, including commercial insurers, Pharmacy Benefits Managers, specialty pharmacies, CMS policies—especially Medicare Parts B and D—and Medicaid fee-for-service and managed programs.

Responsibilities

• Support Dermatology accounts that prescribe UCB medicines, with an enhanced focus on new-account experiences and positive account and patient experiences.
• Educate and partner with office staff to embed effective processes and pursue operational improvements in patient care.
• Monitor data dashboards and communicate with internal and external partners to intervene in escalated cases where patient access to medicine is at risk.
• Work with HUB case managers and monitor HUB cases to ensure authorizations, appeals, and shipments meet expectations and requirements and that milestone deadlines are met.
• Identify operational issues requiring attention and support a smooth transition from bridge services to commercial specialty pharmacy.
• Partner with the specialty pharmacy national account executive team to escalate cases requiring specialty pharmacy intervention and respond promptly to specialty pharmacy requests for field support.
• Interact with external specialty pharmacy account managers to support patient care when requested by an office.
• Educate and support Integrated Delivery Network and Academic Medical Center specialty pharmacies so their internal processes help patients receive UCB medicines.
• Communicate and collaborate with Regional Sales Leads, District Sales Leads, Clinical Account Specialists, and Field Access peers to support offices and resolve or escalate payer-related issues.
• Lead field-based initiatives when payer changes affect local, regional, or national markets, educating accounts about changes and steps to support patients.

Benefits

• Hybrid-first work approach, with 40% of time spent in the office under UCB’s general policy, unless the role’s nature or description precludes it.
• A caring and supportive culture focused on inclusion, respect, and equal opportunity.
• Opportunities for growth and freedom to develop a career path.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior