Field Access Specialist - Atlanta South
About The Position
The Field Access Specialist (FAS) supports timely, successful patient access to prescribed UCB medications by educating healthcare providers about navigating payer barriers. The position bridges the gap between a prescriber’s clinical decision and a patient’s treatment initiation. It supports sites of care with local, regional, and national payer coverage, pharmacy benefits, and payer policies for UCB Immunology medicines. This is a non-promotional role within UCB’s Market Access, Access and Reimbursement Department, covering the Atlanta South territory. The FAS supports Dermatology accounts that prescribe UCB medicines, with particular attention to new-account experiences and positive account and patient outcomes. The specialist partners with office staff to establish functional processes and identify operational improvements. The role monitors access cases and dashboards, works with HUB and specialty pharmacy partners, responds to escalations, and collaborates with internal and external stakeholders to help ensure patients receive their medicine. The FAS also leads field initiatives in response to payer changes that affect patient access.
Requirements
- Bachelor’s degree.
- At least 8 years of experience in biopharmaceutical or related fields, including Market Access, Sales, Sales Leadership, Learning and Development/Training, Medical Affairs (MSL), Thought Leader Liaison (TLL), Marketing, Patient Services, Account Management, or reimbursement and/or patient access in a specialty pharmacy, academic medical center/IDN, HUB service vendor, or healthcare provider setting.
- At least 4 years of experience in Coverage/Access, Reimbursement, Account Management, or equivalent experience in related healthcare, pharmaceutical, or payer environments.
- Valid U.S. driver’s license and no more than 3 moving violations in the past 2 years.
- Must reside within the assigned territory.
Nice To Haves
- Experience in Dermatology, Rare Diseases, Oncology, Immunology, or other therapeutic areas requiring advanced medical knowledge and complex medical treatment support.
- Familiarity with HUB services for patient referrals, benefit verification, coverage, and affordability for specialty and biologic medications.
- Demonstrated ability to navigate complex healthcare systems, manage stakeholder relationships, and drive access solutions.
- Strong understanding of U.S. and state regulatory environments, including evolving payer coverage, access, and reimbursement practices.
- Project management experience.
- Knowledge of U.S. payer and reimbursement systems, including commercial insurers, Pharmacy Benefits Managers, specialty pharmacies, CMS policies—especially Medicare Parts B and D—and Medicaid fee-for-service and managed programs.
Responsibilities
- Support Dermatology accounts that prescribe UCB medicines, with an enhanced focus on new-account experiences and positive account and patient experiences.
- Educate and partner with office staff to embed functional processes and improve operations in support of patient care.
- Monitor data dashboards and communicate with internal and external partners to intervene in escalated cases where patient access to medicine is at risk.
- Work with HUB case managers to support accounts and patients, monitor authorizations, appeals, shipments, and milestone deadlines, identify operational issues, and support transitions from bridge programs to commercial specialty pharmacies.
- Partner with the Specialty Pharmacy National Account Executive team to escalate cases requiring intervention and respond to specialty pharmacy requests for field support.
- Interact with external specialty pharmacy account managers when requested by an office, and educate and support IDN and Academic specialty pharmacies on processes that help patients receive UCB medicine.
- Collaborate with Regional Sales Leads, District Sales Leads, Clinical Account Specialists, and Field Access peers to support offices, address problems, and escalate payer-related issues.
- Lead field-based initiatives when local, regional, or national payer changes affect patient access, educating accounts about changes and steps to support patients.
Benefits
- Hybrid-first work approach, with 40% of time spent in the office unless the role description or nature of the position specifies otherwise.
- Caring and supportive culture where employees are included, respected, and have equal opportunities.
- Opportunities to grow and develop a career path.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
