Assoc Field Access Dir, Derm, Atlanta SE (Macon - Atlanta E)

Incyte Corporation•Atlanta, GA

About The Position

The Associate Field Access Director is a customer-facing role focused on providing coverage and access education in an assigned geography. The role works to minimize payer and pharmacy barriers for patients and providers by sharing accurate information about managed care coverage, payer policies, and affordability for Incyte products. The position works with internal partners—including Sales, Patient Access, and Market Access—and external customers to help resolve access and affordability concerns. The role supports healthcare professionals and office staff with access processes, maintains relationships with providers and healthcare systems, monitors patient cases with appropriate consent, and applies knowledge of specialty and retail dermatology pharmacy services. It also develops local business and access strategies, collaborates across functions and with external vendors, and ensures activities and programs comply with applicable laws, regulations, and company policies. Field representatives are expected to call on customers in the field three to four days per week.

Requirements

Bachelor’s degree or equivalent experience in a relevant field such as healthcare, business, or life sciences.
At least five years of pharmaceutical or healthcare experience.
Experience working with specialty pharmacies, retail dermatology pharmacies, distribution hubs, and managed care.
Self-motivation and initiative, sound decision-making judgment, strong collaboration skills, and ability to learn and adapt to overcome obstacles.
Resilience and adaptability, including the ability to recover from setbacks and learn from mistakes.
Ability to lead without authority in complex cross-functional teams and build strategic, long-term partnerships.
Demonstrated success translating vision and strategy into tactical plans and developing and executing localized strategic plans.
Experience interacting with key opinion leaders or high-influence customers in large group practices, hospitals, or managed care organizations.
Effective communication, presentation, and decision-making skills, particularly in resource allocation.
Ability to communicate strategy and tactics clearly in a way that motivates and energizes customer teams.
Strong business analytics skills and ability to analyze metrics to assess progress against objectives.

Nice To Haves

Prior experience in the relevant therapeutic area or with biologics is highly desirable.
District management, patient access, and/or managed markets experience is preferred.

Responsibilities

Educate healthcare professionals and office stakeholders on prior authorization requirements, coverage status, payer appeals, medical exceptions, alternate funding options for uninsured and underinsured patients, and related processes and timelines.
Provide live education to healthcare professionals and office staff on access topics.
Establish and maintain relationships with healthcare professionals, office stakeholders, and healthcare systems in the assigned geography to help resolve payer and utilization-management criteria issues.
Monitor in-process patient cases through a patient navigator portal with appropriate patient consent.
Help customers navigate specialty pharmacy and retail dermatology pharmacy services and distribution.
Maintain knowledge of payer presence and influence, payer mix, product coverage, and payer policies in the assigned geography.
Serve as a compliant subject matter expert on reimbursement, access, and Incyte patient support programs in the assigned geography.
Ensure activities comply with applicable regulations, laws, and company policies.
Develop, explain, and implement solutions for patient access.
Create business plans based on strategic analysis of local customers and identified issues and opportunities.
Work collaboratively across functional areas to respond to local opportunities and customer needs, drawing on internal expertise as needed.
Collaborate with the Dermatology Business Director on a local access strategy plan to achieve KPI goals and objectives.
Partner with internal teams and external vendors to improve patient access deliverables, services, and customer experience.
Work with compliance and legal teams to ensure programs comply with applicable requirements and evolve with new regulations and laws.
Call on customers in the field three to four days per week.