Recruitment Data Policies Field Access Specialist - Houston

UCB • Houston, TX

1d • Hybrid

About The Position

The Field Access Specialist (FAS) supports timely, successful patient access to prescribed UCB medications by educating healthcare providers about navigating payer barriers. This non-promotional role bridges prescribers’ clinical decisions and patients’ treatment initiation, supporting UCB Immunology medicines across sites of care in the assigned territory.

The FAS supports Dermatology accounts that prescribe UCB medicines, with particular focus on new-account experiences and positive outcomes for accounts and patients. The role partners with office staff to embed functional processes and improve operations, monitors data dashboards, and works with internal and external partners to address escalated cases when patient access is at risk. The FAS collaborates with HUB case managers, specialty pharmacy partners, sales and clinical colleagues, and other Field Access team members. The position also leads field-based initiatives in response to payer changes affecting local, regional, or national markets.

The role is based in the Houston, Texas territory. UCB describes its work approach as hybrid-first, with 40% of time spent in the office unless the position’s nature or description precludes this.

Requirements

• Bachelor’s degree.
• At least 8 years of experience in biopharmaceutical or related fields, including market access, sales or sales leadership, learning and development or training, medical affairs, thought leader liaison, marketing, patient services, account management, or reimbursement or patient access in specialty pharmacy, academic medical centers or IDNs, HUB service vendors, or healthcare provider settings.
• At least 4 years of experience in coverage/access, reimbursement, account management, or equivalent experience in related healthcare, pharmaceutical, or payer environments.
• Valid U.S. driver’s license and no more than 3 moving violations in the past 2 years.
• Must reside within the assigned territory.

Nice To Haves

• Experience in Dermatology, Rare Diseases, Oncology, Immunology, or another therapeutic area requiring advanced medical knowledge and complex medical treatment support.
• Familiarity with HUB services for patient referrals, benefit verification, coverage, and affordability for specialty and biologic medications.
• Demonstrated ability to navigate complex healthcare systems, manage stakeholder relationships, and drive access solutions.
• Strong understanding of U.S. and state regulatory environments, including evolving payer coverage, access, and reimbursement practices.
• Project management experience.
• Knowledge of U.S. payer and reimbursement systems, including commercial insurers, Pharmacy Benefits Managers, Specialty Pharmacies, CMS policies (especially Medicare Parts B and D), and Medicaid fee-for-service and managed programs.

Responsibilities

• Support Dermatology accounts that prescribe UCB medicines, with enhanced focus on new-account experiences and positive account and patient experiences.
• Educate and partner with office staff to embed functional processes and pursue operational improvements that support patient care.
• Monitor data dashboards and communicate with internal and external partners to intervene in escalated cases where patient access to medicine is at risk.
• Work with HUB case managers to ensure accounts and patients are fully supported.
• Monitor HUB cases to ensure authorizations, appeals, and shipments meet expectations and requirements and that milestone deadlines are met.
• Identify operational issues requiring attention and partner to support a smooth transition from bridge to commercial specialty pharmacy.
• Partner with the Specialty Pharmacy New Account Engagement (SP NAE) team to escalate cases requiring intervention, and respond promptly to specialty pharmacy requests for field support on patient cases.
• Interact with external specialty pharmacy account managers to support patient care when requested by an office.
• Educate and support Integrated Delivery Network and Academic Medical Center specialty pharmacies so internal processes help patients receive their UCB medicine.
• Communicate and collaborate with Regional Sales Leads, District Sales Leads, Clinical Account Specialists, and Field Access peers to support offices and address payer-related issues.
• Lead field-based initiatives when payer changes affect local, regional, or national markets, educating accounts about changes and steps to support patients.

Benefits

• A caring, supportive and inclusive culture with equal opportunities.
• Opportunities for growth and freedom to develop a career path.
• Hybrid-first work approach, with 40% of time spent in the office unless the role’s nature or description precludes this.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior