About The Position

The Clinical Account Specialist (CAS) is responsible for driving demand for current and future Dermatology pipeline assets in an assigned territory. The role reinforces product clinical features, builds relationships with clinical decision makers and office support staff, and works with the broader UCB organization to support positive experiences for patients living with severe immunologic diseases. The specialist develops an understanding of the patient journey and helps ensure patients receive needed therapies. They communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff, understand local healthcare ecosystems including the payor environment, and apply UCB Patient Value Strategy principles through collaborative work in a matrix environment. The role also requires compliance with UCB policies and approved messaging. The position is based in the Houston South Texas territory. UCB describes its general approach as hybrid-first, with 40% of time spent in the office unless the role description or nature of the position states otherwise. This position includes territory sales responsibilities and field engagement with healthcare professionals.

Requirements

  • Bachelor’s degree (BA/BS).
  • At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
  • Valid driver license with no more than 2 moving violations in the previous three-year period.
  • Must reside within the assigned geography.

Nice To Haves

  • 5 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
  • Experience calling on dermatologists in the assigned geography.
  • Experience selling injectable biologic products.
  • A proven pharmaceutical sales record demonstrated by goal attainment and awards achievement, such as President’s Club.
  • Biologic product launch experience.
  • Business and strategic planning skills to identify unique selling opportunities and adaptability to changing market conditions.
  • Understanding of the managed care landscape and how it influences or impacts business.
  • Strong verbal, influencing, presentation, and written communication skills.
  • Strong collaboration skills and success working in teams.

Responsibilities

  • Attain territory sales goals and objectives through effective territory planning, appropriate reach and frequency with clinical decision makers, and collaboration with the Immunology Clinical Specialist and other UCB Patient Value Team members.
  • Analyze territory data to develop and adapt customer call plans and establish professional working relationships with healthcare professionals and support staff.
  • Maintain a thorough understanding of the competitive marketplace and factors that influence prescriber decisions.
  • Conduct account activities such as profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
  • Make strategic business decisions when managing allocated resources, including financial budgets, samples, and access opportunities.
  • Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff, including peer-to-peer educational opportunities, in accordance with UCB policy.
  • Develop understanding of the patient journey and help ensure patients receive needed therapies.
  • Communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff.
  • Build collaborative, team-oriented working relationships and operate within a matrix environment.
  • Follow UCB policies and approved messages, and coach the team on using approved UCB sales materials and messages with healthcare professionals and other external stakeholders.
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