About The Position

The Clinical Account Specialist (CAS) drives demand for current and future Dermatology pipeline products in an assigned territory. The role reinforces product clinical features, builds relationships with clinical decision makers and office support staff, and works with the broader UCB organization to improve experiences for patients living with severe immunologic diseases. The specialist develops an understanding of the patient journey and helps ensure patients receive needed therapies. They communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff, understand local healthcare ecosystems and payor environments, and apply UCB Patient Value Strategy principles through collaborative, team-oriented work in a matrix environment. The role also requires compliance with UCB policies and approved messages, and coaching the team on appropriate use of sales materials and messages with external stakeholders. The position owns territory sales goals and objectives through effective planning, customer engagement, data analysis, and collaboration with the Immunology Clinical Specialist and other members of the UCB Patient Value Team. It includes account profiling and call planning, marketplace and prescriber analysis, resource management, and coordination of promotional educational programs in accordance with UCB policy. This position is based in the Louisville, Kentucky assigned geography. UCB describes its general approach to work as hybrid-first, with 40% office time unless the role description or nature of the position precludes that arrangement. The anticipated base salary range is $132,000 to $174,000 per year; actual compensation may vary based on internal equity, geographic region, and job-related factors.

Requirements

  • Bachelor’s degree (BA/BS).
  • At least 3 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
  • Valid driver license with no more than 2 moving violations in the previous three-year period.
  • Must reside within the assigned geography.

Nice To Haves

  • 5 years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, or healthcare industry.
  • Experience calling on dermatologists in the assigned geography.
  • Experience selling injectable biologic products.
  • Proven pharmaceutical sales success demonstrated by goal attainment and awards achievement, such as President’s Club.
  • Biologic product launch experience.
  • Demonstrated business and strategic planning skills to identify unique selling opportunities and adapt to changing market conditions.
  • Demonstrated understanding of the managed care landscape and its influence on business.
  • Strong verbal, influencing, presentation, and written communication skills.
  • Strong collaboration skills and success working in teams.

Responsibilities

  • Drive demand for current and future Dermatology pipeline products in the assigned territory.
  • Develop understanding of the patient journey and take responsibility for helping ensure patients receive needed therapies.
  • Communicate clinical information about dermatology products and relevant patient support services to healthcare professionals and office staff.
  • Build an understanding of local healthcare ecosystems, including the payor environment.
  • Apply UCB Patient Value Strategy principles through collaborative, team-oriented relationships and work within a matrix environment.
  • Follow UCB policies and approved messages, and coach the team on using approved sales materials and messages with healthcare professionals and other external stakeholders.
  • Attain territory sales goals through territory planning, appropriate reach and frequency with clinical decision makers, and collaboration with the Immunology Clinical Specialist and other Patient Value Team members.
  • Analyze territory data to develop and adapt customer call plans and establish professional working relationships with healthcare professionals and support staff.
  • Maintain understanding of the competitive marketplace and factors influencing prescriber decisions.
  • Conduct account activities, including profiling, call planning, and reviewing UCB sales data with assigned stakeholders.
  • Make strategic decisions about allocated resources, including financial budgets, samples, and access opportunities.
  • Coordinate and support promotional educational opportunities and programs for medical stakeholders and staff, including peer-to-peer education, in accordance with UCB policy.

Benefits

  • A caring, supportive and inclusive culture with equal opportunities.
  • Opportunities for growth and freedom to develop a career path.
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